奋斗的乔伊(Joy)(EN)Subtitles

SRT Subtitles download

Color: Size:1416 18202224 26283040 LightfaceBold StandardItalic

ASS Custom style subtitle

Subtitle Preview：
1 00:00:45 It doesn't make sense.
2 00:00:46 I don't understand how something like this happened.
3 00:00:51 I don't know what I'm gonna do.
4 00:00:53 This has been my whole life, and now it's gone.
5 00:00:54 I don't know what I'm supposed to do.
6 00:00:58 Pendleton Industries is all I've ever known.
7 00:01:01 And now it's all been taken away.
8 00:01:05 When someone sees a weakness in me, I turn that weakness into a strength.
9 00:01:15 Danica, you're so strong.
10 00:01:19 I don't think I could do anything like this.
11 00:01:22 You can imagine changing your life...
12 00:01:24 by fighting for the deed to the land, Clarinda.
13 00:01:27 Which is only possible if Bartholomew is no longer living.
14 00:01:34 You will never get the deed to the land again.
15 00:01:37 I will never allow it.
16 00:01:39 Put down that gun, you silly girl.
17 00:01:42 Watch your step, Bartholomew.
18 00:01:45 Ridge is on his way.
19 00:01:47 And he's still in love with Clarinda.
20 00:01:49 And Jared loves me.
21 00:01:52 Clarinda...
22 00:01:54 it's true.
23 00:01:56 I'm here for you.
24 00:02:12 This is the story of Joy, as told by me, her grandmother.
25 00:02:22 Everybody starts out with some kind of dream of what life will be.
26 00:02:30 Joy's dream started at this metal garage her father ran.
27 00:02:43 Jackie, Jackie, bo-backie Banana-fana, fo-fackie
28 00:02:46 Fee-fi, mo-mackie Jackie
29 00:02:48 My granddaughter had a best friend, Jackie.
30 00:02:52 Joy, Joy, bo-boy Banana-fana, fo-foy
31 00:02:54 While shivering in my shoes
32 00:02:57 I strike a careless pose
33 00:02:59 A half-sister, Peggy.
34 00:03:04 A dog.
35 00:03:05 It's okay. It's okay, Mitzy.
36 00:03:08 A father.
37 00:03:11 A mother...
38 00:03:15 who is my daughter.
39 00:03:19 A grandmother. That's me.
40 00:03:34 She made many beautiful things in her room.
41 00:03:38 Magic.
42 00:03:40 Some people love to make things.
43 00:03:44 They have the patience and the focus to figure it out with their hands.
44 00:03:49 Joy was one of those people who rejoiced in making things.
45 00:03:53 And I open the gate to the big g reen meadow.
46 00:03:57 And I went into the forest.
47 00:04:01 And there, I conquered many dangers.
48 00:04:05 A wolf...
49 00:04:06 and other scary things.
50 00:04:08 And then I started to build my very own house...
51 00:04:12 where I would live...
52 00:04:13 and make wonderful creations for all the world...
53 00:04:16 to see and have.
54 00:04:19 And maybe for the prince and princess...
55 00:04:20 who lived across the forest, in the castle.
56 00:04:23 See?
57 00:04:25 And they were in love.
58 00:04:27 And maybe they'd invite me over...
59 00:04:28 because of the things that I made.
60 00:04:32 You need a handsome prince. That's what you need. A prince.
61 00:04:37 No, I don't need a prince.
62 00:04:39 This is a special power. I don't need a prince.
63 00:04:45 My daughter Terry is separated, and alone in her room...
64 00:04:49 watching soap operas.
65 00:04:51 You can imagine changing your life...
66 00:04:52 by fighting for the deed to the land, Clarinda.
67 00:04:56 I have something for you.
68 00:04:59 Oh, Danica...
69 00:05:01 You're so strong.
70 00:05:02 I don't think I could ever do something like this.
71 00:05:09 I always felt it was for me to encourage her.
72 00:05:13 So I said...
73 00:05:15 You are goi ng to g row up and be a strong, smart young woman...
74 00:05:21 go to school, meet a fine young man, have beautiful children of your own...
75 00:05:26 and you're gonna build wonderful things that you do in your room.
76 00:05:32 Okay?
77 00:05:33 What happened to this girl's dreams?
78 00:05:36 Watch this.
79 00:05:38 Mother, I can't find my lanyard for work.
80 00:05:40 They're not gonna let me through airport security without it.
81 00:05:42 Joy, you can't find your lanyard? Can I help you?
82 00:05:45 No, but I...
83 00:05:46 Honey, listen.
84 00:05:47 I know life hasn't gone as we discussed many times, sweetheart.
85 00:05:51 And you don't exactly have your whole life ahead of you...
86 00:05:54 but you still have a good portion of it, anyway.
87 00:05:58 Hope springs eternal.
88 00:06:01 - Thanks, Mimi. - Sure.
89 00:06:03 Mother, look what I did find.
90 00:06:07 What is that?
91 00:06:08 How can you ask what this is?
92 00:06:11 The dog collar I invented in high school.
93 00:06:14 Remember Mitzy choked a couple of times?
94 00:06:16 So I invented a dog collar with a quick release...
95 00:06:18 so that a dog would never choke...
96 00:06:20 and I covered it with reflective tape, plus it's a flea collar.
97 00:06:23 I probably wouldn't be late to this job I'm going to...
98 00:06:26 if you'd gotten me a patent or a lawyer.
99 00:06:28 Joy the doer, Joy the doer. You were always doing things, honey.
100 00:06:31 How could I be expected to remember everything?
101 00:06:33 Now the Hartz company has the patent to that collar.
102 00:06:36 I don't know how to get a patent.
103 00:06:39 What is that smell?
104 00:06:42 How did you get yogurt down here, Mother?
105 00:06:45 I was wondering what that odor was.
106 00:06:46 It's starting to mold for Pete's sake.
107 00:06:49 Yes, I am, because I feel like I cannot have the life bled out of me this way.
108 00:06:53 Joy, look who's back. Look who's back!
109 00:06:56 Yes, Bartholomew is back.
110 00:06:58 No, no.
111 00:06:59 I thought Bartholomew was dead?
112 00:07:01 And I'm a ghost.
113 00:07:02 He came back as a ghost with even greater powers.
114 00:07:04 Ghost, you go away!
115 00:07:05 My powers are even greater now.
116 00:07:07 I cannot handle this. How is this possible?
117 00:07:10 Stay away from him.
118 00:07:11 Clarinda, you don't know what a ghost can do to you!
119 00:07:13 Even from beyond the grave.
120 00:07:16 Grandma's gonna take you to the birthday party, okay?
121 00:07:18 Five minutes.
122 00:07:20 Hi. What are you doing here?
123 00:07:23 I'm returning him to you. I don't want him anymore.
124 00:07:25 What?
125 00:07:27 He's damaged.
126 00:07:28 He has no place else to go.
127 00:07:30 He's been living in my house for two years.
128 00:07:32 Dad, I'm so sorry.
129 00:07:34 But you know, Tony's living in the basement.
130 00:07:37 Your ex-husband shouldn't be living in your basement.
131 00:07:39 That's not the proper way to be divorced.
132 00:07:41 Okay. I don't know where I'm gonna put you.
133 00:07:44 Dad, don't go in there. Mom's in there.
134 00:07:47 You can have him back, Terry. I don't want him anymore.
135 00:07:50 What was so much better about being with Sharon, Rudy?
136 00:07:52 Dad, don't answer that.
137 00:07:53 We went to the Metropolitan Museum of Art.
138 00:07:55 - What did you like at the museum? - What did I like? I'll tell you what I like.
139 00:07:58 I like the ancient Roman statues. I like the medieval armor.
140 00:08:02 I like the Etruscan jewelry.
141 00:08:04 - Museums are full of dust and death. - I like going to the café...
142 00:08:06 having an espresso, a nice panini, that's what I like.
143 00:08:09 You had a panini in a coffin, Rudy.
144 00:08:11 - A dusty, boring coffin. Yuck. - Then why'd you ask me?
145 00:08:14 What are you, a crazy person?
146 00:08:15 It's like having a conversation with an insane asylum person.
147 00:08:17 What else, Captain Jack? What else was so great?
148 00:08:18 Captain Jack, you're calling me. Okay.
149 00:08:20 Yes, you're Captain Jack, the flying jackass.
150 00:08:21 Yeah, and you know what you are? You're like a gas leak.
151 00:08:23 - We don't smell you, we don't see you... - I am not a gas leak!
152 00:08:25 - But you're killing us all silently. - You take that back...
153 00:08:27 and tell me what else you did with Sharon!
154 00:08:28 You creature from the Black Lagoon.
155 00:08:30 No! This conversation is over.
156 00:08:31 - I'm leaving. Good luck. - Oh, my God. Here it goes.
157 00:08:33 Watch out, Joy. He's gonna snap!
158 00:08:35 Please. You want me to snap. That's your whole routine. You...
159 00:08:37 Guard the china!
160 00:08:39 - Hey, Terry, you like this? - Dad, no!
161 00:08:41 How's this for snapping?
162 00:08:43 - No! No. - How's this?
163 00:08:46 This is snapping!
164 00:08:47 - Dad! Stop! - He's disturbed, Joy!
165 00:08:49 He's a disturbed man!
166 00:08:51 - I'm disturbed? - He's a damaged man!
167 00:08:53 You're right, I am disturbed.
168 00:08:55 You're the great disturber!
169 00:08:57 I'm sorry, honey.
170 00:08:58 I don't like this.
171 00:08:59 You're not supposed to see this kind of thing.
172 00:09:01 I'm very, very sorry. I apologize sincerely.
173 00:09:04 It's not gonna happen, okay? We have other...
174 00:09:07 I'm gonna clean all this up.
175 00:09:08 Dad, no. Don't clean it up.
176 00:09:10 Dad, stop. Just don't, okay?
177 00:09:13 Stop. I'll do it. I just want to get you out of this room.
178 00:09:18 Thank you.
179 00:09:20 Hi, guys. I'm sorry about all the yelling.
180 00:09:21 Mimi's gonna take you to the birthday party, okay?
181 00:09:24 Hi, my sweethearts.
182 00:09:25 - You broke things again. - He did break stuff.
183 00:09:27 I did break some things, but Grandma was wrong.
184 00:09:29 So I was a little wrong, but she was really wrong.
185 00:09:32 But Grandpa's gonna come stay with us for a little while.
186 00:09:34 Yay!
187 00:09:35 A sleepover with Grandpa! Yay!
188 00:09:38 Sharon never separated the wash. The whites were always gray.
189 00:09:42 But you have that magic touch, sweetheart, so could I give this to you, please?
190 00:09:44 Yeah, I'll take care of it, yeah. Just get your bag.
191 00:09:46 What about my ledgers and all that stuff? My accounting books?
192 00:09:48 I got them. I'll get them to you later today.
193 00:09:49 - I love you, Grandpa. - Love you.
194 00:09:51 - I did your taxes, I did your W-2s. - Okay. Very important.
195 00:10:09 You suck!
196 00:10:10 What is he doing here?
197 00:10:11 Sharon brought him back...
198 00:10:13 so he's gonna stay with us until he finds a new love or a new place to live.
199 00:10:17 You know how this goes.
200 00:10:29 Dad, up.
201 00:10:32 This is not the proper way to be divorced, the two of you.
202 00:10:35 You're gonna tell me how to be divorced?
203 00:10:36 I'm a provider, Tom Jones. I have my own business.
204 00:10:39 I help Joy with the mortgage. What do you do?
205 00:10:40 You sing all night at Angela Starpoli's club.
206 00:10:43 You get repeatedly fired from Campbell's Soup.
207 00:10:45 Okay, well I'm gonna divide the basement.
208 00:10:47 I'm divorced. I can do whatever I want, Rudy.
209 00:10:49 This is not the proper way to be divorced.
210 00:10:51 And I'm about to be late for work.
211 00:10:52 So please try not to fight in front of the children, okay?
212 00:10:55 Especially not physically.
213 00:10:56 Rudy, you see this? This microphone here?
214 00:10:59 You touch it, and I kill you.
215 00:11:04 Okay. I'm leaving.
216 00:11:06 Please try not to kill each other while I'm gone.
217 00:11:08 You've gone mad. This is all your fault!
218 00:11:10 Clarinda. Clarinda! Don't.
219 00:11:12 Clarinda, something terrible happened! Stay away from him!
220 00:11:19 Oh, my God. I thought I fixed this thing.
221 00:11:21 N ice job, Joy. N ice job.
222 00:11:23 Peggy? What are you doing here?
223 00:11:27 What's the matter with you? Sending Grandma Mimi with her arthritis...
224 00:11:30 to take them to their friend's birthday?
225 00:11:32 I'm fine.
226 00:11:33 They have a much better time with me anyway, with Aunt Peggy.
227 00:11:37 But I wasn't stupid enough to get into a bad marriage and have a couple of kids.
228 00:11:41 Don't bother your sister, Peggy.
229 00:11:42 I'm gonna talk to Dad about business. All right?
230 00:11:45 You gonna come bring the books by the garage later?
231 00:11:46 Yeah, I'm gonna bring them later. He's in the basement.
232 00:11:48 I'm joking with you.
233 00:11:49 Yeah. I know.
234 00:11:51 Kids, we're gonna do something fun later, okay?
235 00:11:53 We're doing something fun now.
236 00:12:01 Oh, we found your luggage but it's in Cleveland.
237 00:12:04 So now we just need to get it back to New York City.
238 00:12:06 I'm filing a complaint.
239 00:12:08 My husband needs his medication.
240 00:12:10 What's your name? Joy?
241 00:12:12 You don't seem joyous to me today.
242 00:12:14 Perhaps I am not so joyous today.
243 00:12:16 - Joy, I think you're getting demoted. - Hi, how you doing?
244 00:12:18 Listen, I need you to speak to the supervisor.
245 00:12:20 We're gonna be having some changes, and you're gonna be going to the night hours.
246 00:12:24 - Night hours? Tom, I can't work night hours. - And we're having cutbacks.
247 00:12:25 - I've got two kids. - Joy, I'm sorry.
248 00:12:27 Good luck.
249 00:12:28 Bye, Susan.
250 00:12:50 I'm not paying for metal that I haven't gotten.
251 00:12:52 On top of me send... You know, he wants to get paid.
252 00:12:54 He doesn't send an invoice, and he hasn't even sent the metal.
253 00:12:58 But why doesn't he just send the invoice? Send the invoice, I'll pay him.
254 00:13:01 Yep. That's it. Send the invoice.
255 00:13:05 Hi. Dad, I want to thank you again for helping with the mortgage.
256 00:13:08 Yeah.
257 00:13:09 I settled the accounts, balanced the books.
258 00:13:12 Thank you.
259 00:13:13 I'm sorry business is so bad, Dad.
260 00:13:15 I don't think that that crazy gun range is helping.
261 00:13:18 How is that still legal?
262 00:13:19 - What can I do? - After all these years?
263 00:13:21 They keep to themselves.
264 00:13:23 It's their property. The police leave them alone.
265 00:13:25 Why? You think it's costing us business?
266 00:13:27 I don't think it's helping.
267 00:13:29 Well, if you wanna help, why don't you come here and manage this place?
268 00:13:32 You know, I'd like to go the next level. Put on a nice suit.
269 00:13:35 You know, go out there and get some accounts.
270 00:13:38 Yeah, this is 9873. Just checking my mailbox.
271 00:13:43 What is that?
272 00:13:44 Yeah, I have a pen. What is it?
273 00:13:45 13-14. That's it?
274 00:13:48 Thank you.
275 00:13:49 What was that?
276 00:13:51 It's a 900 number.
277 00:13:53 What's a 900 number?
278 00:13:55 It's, you know, a dating service for widows and widowers.
279 00:13:59 Dating service?
280 00:14:00 You're not a widow or a widower.
281 00:14:02 What's the difference? I'm single.
282 00:14:03 I meet nice ladies. Maybe we fall in love.
283 00:14:06 I have to fall in love or I'm not interested. You know me.
284 00:14:09 I know, Dad.
285 00:14:11 Sharon was no good for him. It's nice for him to meet somebody new.
286 00:14:14 - I got him some new clothes, you know? - Okay. Okay.
287 00:14:16 - Hello? Is this 7633? - It's good., THEN JOY TO PEGGY
288 00:14:17 - Okay. I love you. See you later. - Yes?
289 00:14:19 Bye.
290 00:14:20 Hi. This is 9833.
291 00:14:23 Hi! Hi, how are you?
292 00:14:25 What a nice voice you have.
293 00:14:27 Thank you.
294 00:14:28 - Oh, an accent. - Yes.
295 00:14:30 I am from Italy.
296 00:14:32 Oh! Continental.
297 00:14:34 What is your name?
298 00:14:35 My name is Rudy, what's yours?
299 00:14:37 Trudy.
300 00:14:38 - Are you kidding me? - No.
301 00:14:40 Your name is Trudy?
302 00:14:41 Yes!
303 00:14:43 Rudy and Trudy. I love it.
304 00:14:44 Let's figure out when we're gonna meet.
305 00:14:47 That's a good idea. Let's have dinner.
306 00:14:49 - I could come pick you up. - Yeah.
307 00:14:51 I have a green Mercedes.
308 00:14:52 Okay, 6:30? I'll be ready.
309 00:14:55 Ciao.
310 00:14:57 Good luck with your date, Dad.
311 00:14:58 Thank you. I'm excited.
312 00:15:00 What do you think you're gonna wear?
313 00:15:03 Polo by Ralph Lauren.
314 00:15:05 Did you have to use the whole bottle of cologne?
315 00:15:07 Tony!
316 00:15:08 You smell like my grandmother. He smells like my grandmother.
317 00:15:10 Hey, please. Don't make me tense.
318 00:15:12 Don't stress me out. I gotta stay nice and loose.
319 00:15:15 - Now you're tense? - I'm tense. You're making me tense.
320 00:15:17 - Guys, stop. Please. - I'm making you tense?
321 00:15:19 My carriage awaits.
322 00:15:21 Have a great date.
323 00:15:22 Wish me luck.
324 00:15:23 You don't need it.
325 00:15:25 Joy, water!
326 00:15:27 Where are my cufflinks?
327 00:15:28 Mommy, come read to me!
328 00:15:30 Five minutes, Cristy.
329 00:15:31 Mother, again?
330 00:15:34 Yeah, you just sit right there. Are you comfortable?
331 00:15:36 How many times do I have to tell you not to clean your brushes out in the sink!
332 00:15:42 Danica thinks it's unladylike to toss things in the toilet.
333 00:15:44 And I happen to agree.
334 00:15:46 Yeah? Well, why don't you have Danica do your plumbing then?
335 00:15:48 Danica can direct her power anywhere Danica chooses.
336 00:15:52 That is the power of Danica.
337 00:15:57 Oh, my God.
338 00:15:58 If this problem gets any worse...
339 00:16:02 we're gonna have to move you into a different room.
340 00:16:04 That means no TV.
341 00:16:06 That could be very scary for you.
342 00:16:09 Don't let that happen, Joy. This is my comfort nest.
343 00:16:13 We're gonna need to get a plumber in here.
344 00:16:15 What?
345 00:16:17 There's gonna... A man in my room?
346 00:16:20 Well, I don't know any female plumbers other than me.
347 00:16:22 Well, can't you fix it, Joy?
348 00:16:24 This has surpassed my capabilities.
349 00:16:26 Thanks, Joy.
350 00:16:28 "The cicada is a large flying insect two to three inches long.
351 00:16:31 "It makes a sound of up to 120 decibels, louder than some telephones.
352 00:16:36 "It lives half of its life above ground evading predators.
353 00:16:40 This is the book you wanted me to read to you, Cristy?
354 00:16:41 How did this book even get in the house?
355 00:16:43 Aunt Peggy got it for me.
356 00:16:45 She said the reason I like cicadas is because they fill the air with sound...
357 00:16:49 which makes the house less lonelier for me.
358 00:16:52 Aunt Peggy tells you how you feel about the house being lonely?
359 00:16:56 Aunt Peggy tells me a lot of things.
360 00:16:57 Keep reading, please.
361 00:17:00 I don't want you listening to Aunt Peggy too much.
362 00:17:03 Okay. Why?
363 00:17:06 "The cicada, a symbol of rebirth in many countries...
364 00:17:08 "digs into the ground and stays buried for up to 17 years."
365 00:17:12 That's such a random number. Why 17 years?
366 00:17:16 It doesn't even say why.
367 00:17:18 I understand the four seasons in a year...
368 00:17:21 but why would something stay hidden for 17 years?
369 00:17:23 That's just unsettling. I'm not reading this.
370 00:17:26 You're sleepy anyway. We gotta go to bed.
371 00:17:30 I wanna sleep with Nana.
372 00:17:31 No, you should sleep upstairs in your room.
373 00:17:33 I want Nana.
374 00:17:37 All right. Well, watch out. There's a hole here.
375 00:17:45 Just going to lay down for a second.
376 00:17:49 I feel like I'm in a prison.
377 00:17:51 No, Bartholomew's the ex-con in the story.
378 00:17:54 And Clarinda doesn't even know about it.
379 00:17:56 But Danica's onto him.
380 00:17:59 They all blame Clarinda but Danica's gonna get to the bottom of it.
381 00:18:02 No. No.
382 00:18:03 Yes. It was you Clarinda.
383 00:18:05 I will get to the bottom of this.
384 00:18:07 You've made terrible mistakes.
385 00:18:09 It was Clarinda!
386 00:18:13 Oh.
387 00:18:14 Look who's here.
388 00:18:17 Look who's here.
389 00:18:39 We are here today to remember what was lost...
390 00:18:42 seventeen years ago.
391 00:18:45 Do you remember?
392 00:18:49 Peggy comes with me.
393 00:18:50 Joy spends half the time with us.
394 00:18:53 We'll take her paper forest.
395 00:18:55 That's Joy's special thing, and it belongs in this house.
396 00:18:57 No, I...
397 00:19:10 Joy.
398 00:19:13 Joy, wake up!
399 00:19:15 Someone's been ringing the doorbell.
400 00:19:31 Jackie!
401 00:19:33 Oh, thank God! It's you.
402 00:19:34 What happened? I'm worried about you. I don't see you any more.
403 00:19:37 You don't come to the PTA.
404 00:19:40 You know how my mom's always clogging the sink with her hair from the brushes?
405 00:19:44 With the pipes in her room?
406 00:19:45 Yeah. She did it again.
407 00:19:47 Again?
408 00:19:48 Yes, and I had to bash open a hole in the floor.
409 00:19:50 There's a huge hole in the floor of my mother's room and I'm broke.
410 00:19:56 My father works hard. He's had some bad breaks.
411 00:20:02 I hope he gets another girlfriend, and he'll move out of the basement.
412 00:20:06 He's in the basement with Tony?
413 00:20:07 Yes. And they hate each other.
414 00:20:11 Yes.
415 00:20:13 It's a disaster. They won't stop fighting.
416 00:20:17 I don't know.
417 00:20:19 But how are you? How's the family? How is everybody?
418 00:20:22 Everybody's okay.
419 00:20:23 How's work?
420 00:20:25 My job, I could take it or leave it.
421 00:20:28 What happened to us, Jackie?
422 00:20:31 All the things that we used to dream about.
423 00:20:33 I feel like they just keep getting farther and farther away.
424 00:20:37 Remember the night of the party where everything started?
425 00:20:40 The band was playing.
426 00:20:42 Everything was so exciting.
427 00:20:45 Joy, you came!
428 00:20:47 I'm so glad you came! This is my boyfriend, Andre.
429 00:20:50 - Hi, Andre. - Nice to meet you.
430 00:20:51 Andre, this is my childhood friend, Joy.
431 00:20:53 Come inside!
432 00:20:56 - Wow. - Check my music class, accountant girl.
433 00:20:57 This is a class?
434 00:20:58 Yes!
435 00:21:00 Don't turn on the lights 'cause I don't wanna see
436 00:21:02 Mama told me not to come
437 00:21:05 - They're so good! - They are! The teacher's band.
438 00:21:07 Mama told me not to come
439 00:21:10 She said, "That ain 't the way to have fun, son"
440 00:21:15 "That ain 't the way to have fun"
441 00:21:18 Mama told me not to come
442 00:21:21 Mama told me not to come
443 00:21:24 - Who's the bald guy? - That's our music teacher.
444 00:21:27 And he has all this... This is his house?
445 00:21:29 - Yeah, this is his house. - Wow.
446 00:21:31 He's from Venezuela.
447 00:21:32 - Who is that guy? - Yeah.
448 00:21:35 That's the music teacher's son.
449 00:21:38 Oh, my gosh.
450 00:21:41 You're dancing. Here you go.
451 00:21:49 What am I doing now?
452 00:21:50 - You're dancing. - No.
453 00:21:51 - Let me show you my father's house. - What?
454 00:21:53 Yeah, yeah, yeah.
455 00:21:54 I'm gonna be a singer.
456 00:21:56 Really?
457 00:21:57 Yeah. I'm gonna be the next Tom Jones.
458 00:22:00 That's a big ambition. There's only one Tom Jones.
459 00:22:03 I know, but you can't let the practical get you down.
460 00:22:07 You gotta keep going to what you love.
461 00:22:10 That's true.
462 00:22:12 That's what my father taught me.
463 00:22:17 What about you?
464 00:22:20 I invented a dog collar that I want to get patented, but I don't think it ever will.
465 00:22:28 I was valedictorian in high school.
466 00:22:33 I got into a college in Boston...
467 00:22:36 but I'm staying here because my parents are getting divorced...
468 00:22:39 and I'm staying to help my mom.
469 00:22:41 And I help my dad with business stuff. Accountant.
470 00:22:46 Maybe your dreams are on hold right now.
471 00:22:49 No?
472 00:22:51 That's a nice way of putting it.
473 00:22:55 This song is going to be in the town musical.
474 00:22:56 We should sing it together.
475 00:22:58 I know I stand in line Until you think you have the time
476 00:23:02 To spend an evening with me
477 00:23:06 That's really nice.
478 00:23:07 Okay, go.
479 00:23:09 - No. - Okay.
480 00:23:10 And if we go someplace to dance
481 00:23:12 I know that there's a chance You won't be leaving with me
482 00:23:16 He gave my girl a spring in her step, just when she needed it.
483 00:23:18 What are we doing? T ony.
484 00:23:21 He got her to do the musical, something she never would have done.
485 00:23:35 I know I stand in line Until you think you have the time
486 00:23:39 To spend an evening with me
487 00:23:44 And if we go someplace to dance I know that there's a chance
488 00:23:48 You won't be leaving with me
489 00:23:54 And afterwards we drop into a quiet little place And have a drink or two
490 00:24:03 And then I go and spoil it all By saying something stupid like "I love you"
491 00:24:12 I can see it in your eyes That you despise the same old lies
492 00:24:16 You heard the night before
493 00:24:20 You're so smart, you're so beautiful, I... I just...
494 00:24:25 You could have married anybody.
495 00:24:26 You could have married a doctor, a lawyer, a nice man instead of this...
496 00:24:29 I don't even know what to call this guy.
497 00:24:30 Are you seriously talking about this right now?
498 00:24:36 It's still not too late.
499 00:24:38 Dad.
500 00:24:40 Let's go.
501 00:24:44 Think about it.
502 00:24:45 Dad!
503 00:25:06 We are a loving family, a solid family.
504 00:25:09 I've been married to my wife...
505 00:25:10 Now I have a speech.
506 00:25:11 He wasn't finished, Dad.
507 00:25:13 He's finished now.
508 00:25:15 I had two failed marriages.
509 00:25:17 The daughter from my first marriage, Peggy...
510 00:25:20 has a lot of tension with the daughter from my second marriage, Joy.
511 00:25:25 I was married to Joy's mother for 18 miserable fucking years.
512 00:25:31 Dad! That's just mean! Sit down!
513 00:25:33 But I got out of all that.
514 00:25:34 And I finally met the light of my life, Sharon.
515 00:25:38 - To you, baby. - Dad!
516 00:25:39 You're my guy.
517 00:25:40 I toast you.
518 00:25:41 Dad! Stop!
519 00:25:43 - Will you stop it? - Rudolph, please! Enough.
520 00:25:45 - Are you happy now? - Fairly happy, yes.
521 00:25:48 Look what I found.
522 00:25:51 The divorce glass.
523 00:25:52 Salud.
524 00:25:53 I give these kids 50-50 odds.
525 00:25:57 Salud, everybody. Have a good time.
526 00:26:00 Tony, wake up!
527 00:26:02 Please! Cristy hasn't eaten, Tommy needs to be changed.
528 00:26:06 Oh, Cristy. What are you doing?
529 00:26:09 - Get up. I just told your boss you're going to work! - But what did you lie for?
530 00:26:11 - Because you're gonna lose another job! - No, honey, I'm sick!
531 00:26:14 You're not sick, you're hungover!
532 00:26:16 That's not who I am! I'm a singer, that's what I do!
533 00:26:18 You're not making any money singing!
534 00:26:20 Get in your car right now and go get your job!
535 00:26:22 You're trying to turn me into someone I'm not!
536 00:26:24 I can't do this! I can't do this, Tony!
537 00:26:26 I am losing my mind!
538 00:26:34 I don't wanna end up like my family.
539 00:26:59 Time moves forward.
540 00:27:01 Time moves backwards.
541 00:27:03 Time stands still.
542 00:27:17 Do I live up to my profile or do I fall short?
543 00:27:19 Are you kidding? You're a banana flambé with extra rum.
544 00:27:23 You're a trip to the moon on gossamer wings.
545 00:27:26 Wow! You're so poetic and romantic.
546 00:27:29 It's true!
547 00:27:30 Just like my late Morris.
548 00:27:32 Morris. Now, he was American and you're Italian, and your name originated how?
549 00:27:36 My name. My Italian name is Geltrude.
550 00:27:38 Geltrude.
551 00:27:39 And then he called me "Trude," and then became more American. "Trudy."
552 00:27:43 Trudy.
553 00:27:45 Why don't you come with your entire family, on my late Morris' boat?
554 00:27:50 Bring the children, bring the grandchildren.
555 00:27:52 Like a motorboat?
556 00:27:53 No, no, it's a sailboat. 55 feet.
557 00:27:55 - Wow. That's big. That is big. - Yeah. Yeah.
558 00:27:57 Yeah, I would love to.
559 00:27:59 We'd bring some nice food, something to drink, that would be great.
560 00:28:01 Yeah, but not red wine, because it might stain the teakwood deck.
561 00:28:06 It's very precious.
562 00:28:07 Okay, understood. No red wine.
563 00:28:09 I got the red wine!
564 00:28:11 No, no, no, I'm sorry, you can't have red wine on the boat.
565 00:28:13 No red wine, Tony. No red wine.
566 00:28:15 Why? It's a beautiful wine!
567 00:28:17 What's Tom Jones doing here anyway? Who invited him?
568 00:28:19 He's here to help me with the kids.
569 00:28:21 I brought Peggy to help.
570 00:28:23 Peggy says mean things about me to my children, so...
571 00:28:25 I say nice things about you, too.
572 00:28:26 It's a beautiful wine.
573 00:28:27 You have an accent, too!
574 00:28:28 Yes.
575 00:28:29 Where are you from, paesano?
576 00:28:31 Paesano? Don't encourage him, please.
577 00:28:33 I'm from Venezuela, darling.
578 00:28:35 Do you know this song?
579 00:28:50 I can see why she still loves him!
580 00:28:53 Come on. Come on board.
581 00:28:54 - This is gonna be a disaster. - Dad.
582 00:28:58 Cheers!
583 00:29:00 I dressed for boating but I didn't realize how cold it was gonna be.
584 00:29:03 My late husband Morris, I met him in Milano for a trade show for his swimwear line.
585 00:29:08 He used to say, "Sailing in the winter...
586 00:29:11 "is the best comparison to life in the world of commerce."
587 00:29:31 Oh, no!
588 00:29:32 Morris' teakwood deck!
589 00:29:35 Yeah. Grand adventure. Great.
590 00:29:37 Nice work, Tom Jones.
591 00:29:39 Trudy, I know that it's upsetting, but wouldn't Morris say, "What a grand adventure?"
592 00:29:44 Yeah, you're right. No big deal. He's probably laughing up in heaven.
593 00:29:47 We should have used paper cups.
594 00:29:50 No, but it's not the same thing.
595 00:29:51 You need a nice glass for a beautiful wine, you know?
596 00:29:59 Oh, boy.
597 00:30:00 Look. It's a piece of glass right in her hand.
598 00:30:07 Are you all right, honey?
599 00:30:09 Yeah, she's thinking of something, Tony.
600 00:30:11 One loop. One continuous thing.
601 00:30:14 She's talking to herself. It's strange.
602 00:30:18 Honey, you should go to bed.
603 00:30:20 If it was all one continuous loop. Yeah.
604 00:30:26 Hi, I'm Touissant.
605 00:30:27 Touissant? Who's this guy?
606 00:30:30 It's not for me. Is it for you?
607 00:30:31 No, it's not for me, man.
608 00:30:32 The plumber.
609 00:30:34 What's he here for?
610 00:30:35 What do you think? Terry.
611 00:30:37 Terry. Oh, Terry.
612 00:30:39 Oh, no, wait. What's going on? What is this man doing in my room?
613 00:30:42 This is...
614 00:30:44 - Touissant. - Touissant.
615 00:30:46 Terry, Touissant.
616 00:30:48 Well, I mean, I've taped my show...
617 00:30:51 and then, well, exactly how long is this going to take?
618 00:30:55 Well, it shouldn't take more than a day.
619 00:30:57 What accent is that, Joy?
620 00:31:00 What country is that from?
621 00:31:01 - Haiti. - Haiti.
622 00:31:03 Haiti?
623 00:31:04 It's French and Creole.
624 00:31:07 French and Creole.
625 00:31:08 Well, is there any way... Could you please put a curtain up here...
626 00:31:11 so that I can come and go in my room and watch my show while he's still working?
627 00:31:14 Of course. I have a stapler.
628 00:31:16 Thank you, sir.
629 00:31:18 You're welcome, mademoiselle.
630 00:31:19 Mademoiselle?
631 00:31:23 Good luck in here and good luck with the... that.
632 00:31:27 Why don't you go to bed?
633 00:31:30 Keep going up the stairs. Go to bed.
634 00:31:32 I don't want to go to sleep. I don't want to have that horrible dream.
635 00:31:35 Come on! You can't have the same dream twice. It never happens.
636 00:31:38 - It's impossible. - That's not true.
637 00:31:41 I had the Peggy dream so many times when I was younger...
638 00:31:43 with the masks and the robe.
639 00:31:45 It doesn't make sense. No, no.
640 00:31:46 You can't have the same dream twice. Maybe it's the...
641 00:31:49 Rudy, she's thinking about something.
642 00:31:50 Maybe it's a good dream, and she's working something out.
643 00:31:53 I don't wanna work anything out. I just want a nice, dumb sleep.
644 00:31:56 Let's knock her out. Give her a children's cough medicine.
645 00:31:59 - That's what does it. - Is that safe?
646 00:32:00 No. It's not safe.
647 00:32:02 It's expired.
648 00:32:04 Go on, there. Knock it back, honey.
649 00:32:07 - No. - Okay, one more. Knock it down. Come on.
650 00:32:09 - Rudy! - Do it, Tony.
651 00:32:10 - I don't know. - Just do it. One more.
652 00:32:12 Okay, one more.
653 00:32:13 Enough with this! That's it. I'm gonna make her a hot toddy.
654 00:32:16 That's what she needs.
655 00:32:17 You're gonna intoxicate her.
656 00:32:18 It's all natural, it's all herbal. Nothing strong.
657 00:32:21 I was kidnapped by another monk, who was from Switzerland.
658 00:32:29 And it turned out that this monk was a duke of a royal family.
659 00:32:37 I shouldn't say "was," because he still is.
660 00:32:41 Leave me alone.
661 00:32:43 I don't thi nk we should let her sleep on the stairs.
662 00:32:46 Let's just put it here in the couch, okay?
663 00:33:01 Seventeen years.
664 00:33:03 Think about it. We've been hiding...
665 00:33:06 for seventeen years.
666 00:33:10 Seventeen years.
667 00:33:13 We used to make things. Seventeen years ago.
668 00:33:17 Then, that all stopped. What happened?
669 00:33:21 When you're hiding, you're safe...
670 00:33:24 because people can't see you.
671 00:33:27 But, funny thing about hiding...
672 00:33:31 you're even hidden from yourself.
673 00:33:46 Baby, what's the matter?
674 00:33:49 Tony, you need to move out of the basement.
675 00:33:52 You need to get your own house.
676 00:33:53 What? Why?
677 00:33:55 Because I go out at night and sing at Angela's club?
678 00:33:58 - Is that it? - No.
679 00:33:59 Because we've been divorced for two years.
680 00:34:02 We need to move on.
681 00:34:03 You need to move out.
682 00:34:06 Rudy, you need to move out, too.
683 00:34:07 What?
684 00:34:08 There's more room in the basement for me now.
685 00:34:11 And another thing, Rudy.
686 00:34:12 Tomorrow, I would like to have a meeting with you and Trudy at your office...
687 00:34:15 to discuss her investing in the manufacturing of my new idea.
688 00:34:19 No.
689 00:34:20 I'm still getting to know her and falling in love.
690 00:34:22 I can't do that. I won't do that.
691 00:34:25 And what manufacturing idea? What are you talking about?
692 00:34:28 I have always been there for you, no matter what.
693 00:34:32 I didn't go away to school.
694 00:34:33 I stayed to help you and Mom through the divorce and do your accounting.
695 00:34:37 I let you live here whenever you want...
696 00:34:39 no matter what it is.
697 00:34:42 I am respectfully asking for the favor that you owe me.
698 00:34:48 If you look into your heart, you'll know that I'm right.
699 00:34:55 Cristy, I need to use your crayons, your colored pencils and your paper.
700 00:35:01 Let's go to my room.
701 00:35:39 You're not gonna believe this.
702 00:35:40 So, you know that plumber that you recommended?
703 00:35:42 Yeah, Touissant.
704 00:35:43 So I hire him, Terry freaks out, completely disoriented.
705 00:35:47 Hasn't had a man in her room for eight years, since Rudy.
706 00:35:50 Makes me hang a drop cloth.
707 00:35:52 The way I look at it...
708 00:35:53 is that this is an opportunity for you to invest in a new business...
709 00:35:58 ...that'll mean more money for you.
710 00:36:01 Tell Rico, Dad. Number five's gotta go off.
711 00:36:03 Rico, number five, no, off.
712 00:36:06 Go off! Thank you!
713 00:36:09 It's a standard handle, 53 inches.
714 00:36:12 The sleeve connects to the mop head.
715 00:36:14 Now, this is where it gets complicated.
716 00:36:17 There's a clip that connects the sleeve to the...
717 00:36:20 I don't even know what to call it. The "cup."
718 00:36:23 Which is connected to the mop head.
719 00:36:25 So, when you pull up on the sleeve, the mop head stretches...
720 00:36:29 so you can wring it without ever touching it with your hands.
721 00:36:32 The only thing we see is this crayon drawings.
722 00:36:35 We can't make heads or tails.
723 00:36:37 We don't know what it is.
724 00:36:39 So, the mop doesn't hang loose, like hair? Like a string?
725 00:36:42 It hangs, but not on loose, open ends like hair.
726 00:36:44 It's one continuous loop.
727 00:36:46 - I don't get it. - I don't get it.
728 00:36:47 - I don't get it. What's he doing here? - What's he doing here?
729 00:36:50 He is the father of our children, and my friend, and he looks out for me.
730 00:37:01 We're doing an invention.
731 00:37:03 Cheers.
732 00:37:05 Right.
733 00:37:08 Yes we are, Cristy.
734 00:37:11 It's very serious.
735 00:37:13 It's priority.
736 00:37:15 Yes it is.
737 00:37:16 And I'm helping.
738 00:37:17 Yes you are.
739 00:37:29 Ça se fait comme ça in Haiti.
740 00:37:31 Touissant is teaching me how to speak French.
741 00:37:34 And the word for "industrious" is...
742 00:37:38 Yes.
743 00:37:39 At first I thought maybe something scary would happen...
744 00:37:41 like what happened with Danica while she was kidnapped by a man...
745 00:37:45 who turned out to be in hiding from the royal family in Switzerland...
746 00:37:48 and then she moved to Switzerland.
747 00:37:50 Of course, she befriended that man and more.
748 00:37:53 Don't ever try and limit me, Joy.
749 00:37:55 And let me know if you want some of this Chakalaka.
750 00:37:57 Chaka. Say "chaka."
751 00:37:58 Chaka.
752 00:37:59 It's very good.
753 00:38:08 Hey, Rocky. Hey, Tom!
754 00:38:11 Take her inside the office.
755 00:38:14 - Hey, Tino. - Hey, Joy.
756 00:38:16 I wanted to show you something.
757 00:38:18 So, will you help me figure this out?
758 00:38:20 I know that it has to be welded. This part is supposed to twist.
759 00:38:49 1... 2... 3...
760 00:38:54 4, 5, 6...
761 00:38:57 What are you doing?
762 00:39:04 38, 39, 40.
763 00:39:08 All right. All right, Dad, come over here and grab this.
764 00:39:11 Grab it right in the middle.
765 00:39:17 Okay. There.
766 00:39:18 And go up, Jackie go down. You see it?
767 00:39:21 Not yet.
768 00:39:22 All right. Here.
769 00:39:25 - How about now? - No.
770 00:39:27 Well you're going to.
771 00:39:29 I don't see it yet, I mean...
772 00:39:35 - You ready? - Yeah.
773 00:39:44 300 feet of continuous cotton loops.
774 00:39:47 That's what I drew.
775 00:39:50 This is why I would like to ask you for your investment, Trudy.
776 00:39:55 Morris worked 50 years to earn his fortune, Joy.
777 00:40:00 Before he passed on to the next world, he made me promise on his deathbed...
778 00:40:05 that I would never be neglectful with one dollar of the money...
779 00:40:09 that he so carefully earned.
780 00:40:12 Therefore you have to answer Morris's four questions of financial worthiness.
781 00:40:17 Are you ready?
782 00:40:19 I think so. Yes.
783 00:40:22 Question number one:
784 00:40:25 Where did you go to high school?
785 00:40:27 Plainfield Public High.
786 00:40:29 Question number two: Who were you in high school?
787 00:40:34 I was valedictorian.
788 00:40:36 The smartest student in the school.
789 00:40:39 That's good, right?
790 00:40:41 Perhaps.
791 00:40:43 Joy might be a brilliant, unrealized creator of commerce.
792 00:40:49 But on the other hand...
793 00:40:50 it's equally possible that she is a fatally flawed underachiever...
794 00:40:54 doomed to a lifetime of failure, disappointment, unfulfilled expectations.
795 00:41:00 You must admit, Joy...
796 00:41:02 that your life, to date, makes a stronger case for...
797 00:41:06 ...disappointment.
798 00:41:10 I don't care about any of this.
799 00:41:11 It's not only risky, but it's fiscally irresponsible...
800 00:41:14 and doesn't make any sense, whatsoever.
801 00:41:17 Joy's never run a business in her life.
802 00:41:18 I've been running my father's garage for the last 10 years.
803 00:41:21 Our father.
804 00:41:24 I have ventures that I'm planning to launch here...
805 00:41:27 at this existing business.
806 00:41:29 You never mentioned any of this...
807 00:41:31 until I came to Trudy to ask for an investment.
808 00:41:34 What's Morris's third question?
809 00:41:37 Are you prepared...
810 00:41:38 within six months of commencing this venture...
811 00:41:42 to show adequate returns?
812 00:41:44 I accept your terms.
813 00:41:46 Don't do it, Joy.
814 00:41:48 What's the fourth question?
815 00:41:50 You are in a room, and there is a gun on the table.
816 00:41:54 And the only other person in the room is an adversary in commerce.
817 00:41:59 Only one of you can prevail.
818 00:42:02 Yet, you have protected your business and Morris's money.
819 00:42:09 Do you pick up the gun, Joy?
820 00:42:13 That's a very strange question.
821 00:42:15 There is nothing strange about this question at all.
822 00:42:19 This is money.
823 00:42:23 Do you pick up the gun?
824 00:42:27 I pick up the gun.
825 00:42:29 Good.
826 00:42:31 I'm going to remember that you said that...
827 00:42:34 when I speak to my lawyer.
828 00:42:38 What did Trudy's lawyer say?
829 00:42:40 He did a worldwide patent search.
830 00:42:42 What's a patent?
831 00:42:45 A patent is like a law that you get to protect your idea.
832 00:42:49 A lot of people patent their ideas...
833 00:42:51 but only a few of them actually get their ideas made.
834 00:42:54 So Trudy just wanted to be careful...
835 00:42:57 Joy...
836 00:42:58 I just wanted to let you know that Touissant has almost finished his work.
837 00:43:02 And, um...
838 00:43:05 You know, we really need to find some more work for him.
839 00:43:07 - You want more work in the house? - Yeah.
840 00:43:10 I have another big job I have to go to.
841 00:43:12 - What? - Yes.
842 00:43:14 - Well, but we have real issues here. - Sorry.
843 00:43:16 - We don't have money for that work, Mom. - Well...
844 00:43:19 Okay.
845 00:43:21 Joy...
846 00:43:23 What is happening to you, Mother?
847 00:43:25 I don't know what's going on.
848 00:43:27 Are you in love with Touissant?
849 00:43:30 I was feeling alone.
850 00:43:33 And I didn't even realize it, you know?
851 00:43:37 And then...
852 00:43:43 What did the patent search find?
853 00:43:47 Trudy just wanted to be careful.
854 00:43:49 And this guy found a man that's in Texas...
855 00:43:52 who worked for another guy in another country...
856 00:43:55 where they have an idea that might be similar to my mop.
857 00:44:00 What country?
858 00:44:01 Hong Kong.
859 00:44:02 The Hong Kong man has a representative in Dallas, Texas.
860 00:44:06 The Dallas man was very reasonable with my lawyer.
861 00:44:11 Hey.
862 00:44:19 So, this guy in T exas...
863 00:44:22 We're supposed to pay him a royalty on the patent as a protection, right?
864 00:44:26 Right.
865 00:44:27 T o be safe from any claims.
866 00:44:28 Is that correct?
867 00:44:29 Please stop using the word "we."
868 00:44:32 None of this is your money or your business.
869 00:44:34 But the same guy also owns a manufacturing plant...
870 00:44:38 that you guys say that it's cheaper than any other place?
871 00:44:41 - Yes. In California. - Yes.
872 00:44:43 A metal and plastic injection mold factory.
873 00:44:45 Okay, so it's the same guy.
874 00:44:47 - He owns the patent... - This happens all the time in business.
875 00:44:48 You find the best partner. It's smart.
876 00:44:51 He doesn't understand business. He doesn't know business.
877 00:44:53 - No, no, I'm the first to say that. - I understand business.
878 00:44:56 Dad and I, we buy parts for the trucks all the time at the garage.
879 00:44:59 Morris did it all the time.
880 00:45:01 One-stop shopping. It's the cheapest.
881 00:45:03 - But is that normal? - That's how he made his money.
882 00:45:05 - Yeah, that's normal. - Yes!
883 00:45:06 But is it normal, the same guy who has the patent...
884 00:45:08 is the same guy who has the manufacturing?
885 00:45:10 - Yeah. Make it best. - Yeah.
886 00:45:11 - Yeah? - Better if it's that way.
887 00:45:13 Okay, and the lawyer? Right? Morris's lawyer?
888 00:45:15 - He's good. Let's not make trouble. - He's very good.
889 00:45:17 But he specialized in garment business, no? Not manufacturing business.
890 00:45:21 Tony. Let's quit while we're ahead.
891 00:45:27 I know that you want Tony to be your counselor, if you will...
892 00:45:31 and I will respect that...
893 00:45:34 as Tony and you should respect what we're proposing...
894 00:45:38 as the lawyer for this whole business endeavor.
895 00:45:46 All right. The parts have arrived from California...
896 00:45:49 and we can start manufacturing here.
897 00:45:52 I have the first assembled mop.
898 00:45:55 I told you it was gonna be more refined.
899 00:45:58 And it is.
900 00:46:01 Father Martinez is here.
901 00:46:02 You need to set those women up right now and get going.
902 00:46:05 They're gonna be so grateful for the jobs, Joy.
903 00:46:06 Okay. All right. I'll go talk to those ladies.
904 00:46:08 Now I finally have jobs for them.
905 00:46:42 And I'll show you guys how to assemble...
906 00:47:07 I'm a little proud of you. I gotta admit it.
907 00:47:11 But, it costs much more than $15,000 to make the first run.
908 00:47:16 I know, Trudy.
909 00:47:17 But with all due respect, that actually wasn't my fault.
910 00:47:20 Look at this. More bills.
911 00:47:24 - What? - Another bill from Gerhardt.
912 00:47:26 This guy keeps billing me for his mistakes.
913 00:47:29 - That's business. - No.
914 00:47:31 That's not the way I do business.
915 00:47:33 I'm calling this guy.
916 00:47:40 Gerhardt, I'm not gonna keep paying for these parts...
917 00:47:42 that it's taking you four times to get right.
918 00:47:44 That was your design. You have to pay for those parts.
919 00:47:47 That's mold-making. That's the process.
920 00:47:50 My clients pay when we figure it out.
921 00:47:52 It was not my desig n, Gerhardt.
922 00:47:54 It was your mistake. I'm not paying it.
923 00:47:57 That was your design. You have to pay.
924 00:47:59 Did you just hang up on him?
925 00:48:01 This guy was supposed to be easy and inexpensive.
926 00:48:05 He keeps overbilling us. I'm not paying for it.
927 00:48:09 Nobody pay it.
928 00:48:11 I'm gonna fight it out with this guy.
929 00:48:13 Just assemble them and try to sell them.
930 00:48:17 Just put it in your window. Let your customers decide.
931 00:48:19 My family's been going to you my whole life.
932 00:48:21 Look, the big companies, they pay me for my shelf space.
933 00:48:24 Maybe you can sell one of your mops to those big companies.
934 00:48:27 And maybe they'll put it on my shelf.
935 00:48:31 It's expensive, at $19.95, but it's the only mop you'll ever have to buy.
936 00:48:35 But I don't want people to buy one mop for $20...
937 00:48:39 and never have to buy another mop again.
938 00:48:41 I'd rather they keep buying our mops at $5, 50 times, 100 times.
939 00:48:47 Look, you were broke and bored. You had an idea.
940 00:48:52 So what? Lots of people have ideas.
941 00:48:54 Go home. Please, take care of your family.
942 00:48:58 Hi. Would you like to try a new mop?
943 00:49:00 It's the only mop you'll ever have to buy.
944 00:49:04 - Hi. Would you like to try a new mop? - No.
945 00:49:07 It's self-wringing.
946 00:49:08 You can remove the mop head, throw it in the washing machine.
947 00:49:10 - No germs. - No.
948 00:49:12 No.
949 00:49:13 - No? - Look at that.
950 00:49:15 You want to just try it? You could just try.
951 00:49:17 It can self-wring. See? No other mop does this.
952 00:49:41 Come and try the brand-new mop!
953 00:49:45 - It's the mop of the future. - No, thanks.
954 00:49:48 Want to try this mop, ladies?
955 00:49:49 - What's this? - Hey, miss.
956 00:49:51 It's a brand-new mop.
957 00:49:53 You could wring it without getting your hands dirty.
958 00:49:55 I don't think so.
959 00:49:56 Come on. Try it. It's the mop of the future.
960 00:50:01 Self-wringing, huh?
961 00:50:02 Yeah.
962 00:50:03 All right. I do like the idea of that.
963 00:50:06 I hate having to touch the mop head after I get done cleaning the bathroom floor.
964 00:50:10 I always think that's disgusting, you know?
965 00:50:11 It's so gross.
966 00:50:12 Wow. It really does get all the corners that my sponge mop won't get.
967 00:50:16 All those crannies where my kids spill their juice.
968 00:50:20 I really like it. Can we buy it?
969 00:50:23 Take it easy, Cristy.
970 00:50:24 Wow. I mean, that's just amazing. You really don't have to touch it.
971 00:50:28 Look at that.
972 00:50:29 You know what would make this perfect...
973 00:50:30 if you could remove the mop head, put it in the washing machine...
974 00:50:33 - Really get it clean. - That'd be great.
975 00:50:35 - You can. - What?
976 00:50:36 Are you serious?
977 00:50:37 - Well how much is this mop? - It's $19.95.
978 00:50:40 No, that's too much.
979 00:50:41 But I guess, I mean, if it is the only mop that you ever have to buy...
980 00:50:44 I mean we keep buying those $5 mops.
981 00:50:45 - Hi, Daddy. - Hi, sweetie.
982 00:50:46 You, you remember Angela? And her two brothers, right?
983 00:50:51 I do. Hello.
984 00:50:53 - Mommy, the policeman. - Ma'am?
985 00:50:55 Did we break the law?
986 00:50:56 - I'm taking this merchandise. - No, no. We're leaving. We're leaving.
987 00:50:59 - Now, I'm gonna let you off with a warning. - We were just leaving.
988 00:51:01 No. Sir...
989 00:51:02 If the customers can just see what the mop can do...
990 00:51:04 But if I catch you out here again, you will be prosecuted!
991 00:51:06 Well, where do I go? Sir, please!
992 00:51:07 - You cannot sell on Kmart property! - I made those mops myself.
993 00:51:09 - I paid for them. Please. - It took a lot of work.
994 00:51:11 I won't come back, but you don't have to take my stuff!
995 00:51:13 Please!
996 00:51:14 - Are you even allowed to do this? - How embarrassing for you...
997 00:51:17 to be seen here like this with your daughter.
998 00:51:18 - What kind of parent are you, huh? - Yeah, Tony.
999 00:51:20 - Enough. - Hey.
1000 00:51:21 Hey, hey, guys. Guys...
1001 00:51:23 - All right. - Come on.
1002 00:51:24 - Let's go. - Tony, let's go.
1003 00:51:25 Yeah, I'm coming. I'm coming.
1004 00:51:38 Cristy, honey, it's okay. Your mommy's okay.
1005 00:51:44 This stupid thing. This place is falling apart!
1006 00:51:47 No... No.
1007 00:51:51 Honey, the telephone isn't working.
1008 00:51:53 I know. I just got the notice.
1009 00:51:55 I had to go next door to use the phone. Tommy's got a fever.
1010 00:51:58 Tommy has a fever?
1011 00:51:59 Simple cold with a cough. It's going around. All the kids have it.
1012 00:52:02 Thank God the heat's still working.
1013 00:52:04 Mommy, why isn't the phone working?
1014 00:52:06 Because I'm late on paying the bill.
1015 00:52:09 - Are we gonna lose our house? - Not you too.
1016 00:52:11 No, we're not gonna lose our house.
1017 00:52:13 Come on. Get upstairs. Get in the bath.
1018 00:52:15 Listen to your mom and get right in that tub.
1019 00:52:16 - I don't want a hot bath. - I don't care.
1020 00:52:18 Cristy, you get in that hot bath. Listen to your mother.
1021 00:52:20 I don't want you getting sick too.
1022 00:52:23 Lauren Wells said you're a cleaning lady and sell used mops.
1023 00:52:28 Lauren Wells said that?
1024 00:52:31 Yeah. And it really hurt my feelings.
1025 00:52:34 First of all, even if I was a cleaning lady, so what?
1026 00:52:38 There's no shame in hard work.
1027 00:52:41 And second of all, you know, I'm...
1028 00:52:45 I'm trying to sell a new mop, not used mops.
1029 00:52:49 And third of all, don't take any guff from anybody.
1030 00:52:54 You know, don't let it in.
1031 00:52:58 I know it's hard. And I'm sorry that happened.
1032 00:53:03 Now get in the bath.
1033 00:53:12 Come on. Go to sleep, honey.
1034 00:53:28 Joy?
1035 00:53:30 Not now, Mimi.
1036 00:53:31 Joy, wait, wait. Just tell me what happened today.
1037 00:53:34 I want to know how it went. Please, I want to know.
1038 00:53:39 It was a disaster.
1039 00:53:41 But you must never give up.
1040 00:53:43 Ever since you were little, you were born to bear...
1041 00:53:44 Born to bear what, Mimi?
1042 00:53:48 Failure? Disgrace?
1043 00:53:51 Humiliation in front of my daughter?
1044 00:53:54 You were born to be the unanxious presence in the room.
1045 00:53:58 And I know that I'm gonna live to see you grow...
1046 00:54:01 to be the successful matriarch that you were born to be.
1047 00:54:05 Matriarch...
1048 00:54:07 T o be a mother with courage.
1049 00:54:09 Who can't even support her children.
1050 00:54:11 Sweetheart.
1051 00:54:16 What are you doing here?
1052 00:54:18 I have this idea.
1053 00:54:20 - A guy I know. - What guy?
1054 00:54:21 He used to work with me. And now he works at this big retailer.
1055 00:54:27 A new way of doing business.
1056 00:54:29 I mean, it's worth a try.
1057 00:54:32 You would do that for me?
1058 00:54:34 Of course.
1059 00:54:36 They were the best divorced couple in America.
1060 00:54:39 Much better friends than they were husband and wife.
1061 00:54:43 I can get you a meeting with him.
1062 00:54:47 Where is it?
1063 00:54:52 But I don't understand what we're doing in Amish country.
1064 00:54:54 They don't even have electricity out here. How could they sell anything on TV?
1065 00:54:57 It has nothing to do with Amish people.
1066 00:54:59 It just happens to be located here. I looked it up.
1067 00:55:02 In Amish country.
1068 00:55:03 Amish.
1069 00:55:04 What?
1070 00:55:05 - Amish. - Amish.
1071 00:55:19 Sign in, please.
1072 00:55:22 We're here to see Marv Brickman.
1073 00:55:26 Okay.
1074 00:55:27 Marv Brickman, does he know who you are if I call his office?
1075 00:55:31 Of course he knows.
1076 00:55:32 We're friends. We used to work together.
1077 00:55:36 QVC, please hold.
1078 00:55:49 But Tom was wrong about that. He was wrong about the numbers...
1079 00:55:56 Tony.
1080 00:55:57 Marv. How are you?
1081 00:55:58 I can't see you today.
1082 00:56:00 Why?
1083 00:56:01 Maybe tomorrow if you can stay in town.
1084 00:56:03 No, we left the kids at home. We can't.
1085 00:56:06 We can't stay until tomorrow.
1086 00:56:08 Listen, you can't just expect to come in here and see someone.
1087 00:56:11 Hey, did you take care of that advertising thing?
1088 00:56:12 - Yes, I did. - Good. All right.
1089 00:56:14 What's going on here?
1090 00:56:16 - This is my good friend, Tony. - Tony Miranda.
1091 00:56:17 We worked together at Campbell's.
1092 00:56:19 Neil Walker.
1093 00:56:20 - And this is his ex-wife. - Good to meet you.
1094 00:56:22 - Joy. - Hi. Neil.
1095 00:56:23 She's an inventor.
1096 00:56:24 She wanted two minutes of your time today, but, Neil, don't worry about this.
1097 00:56:28 - Maybe tomorrow. - You know what?
1098 00:56:29 Why don't you come in for five minutes while the sales group's still here.
1099 00:56:32 - Okay. Hold my bag. - Neil, are you sure?
1100 00:56:33 - Yeah. - Yeah, absolutely.
1101 00:56:35 Thank you.
1102 00:56:36 - Got everything? - Yeah.
1103 00:56:37 Great. Thank you, man.
1104 00:56:40 Thank you.
1105 00:56:49 So tell us your name, please.
1106 00:56:55 I'm Joy.
1107 00:56:58 And what would you like to show us today?
1108 00:57:00 I have a self-wringing mop.
1109 00:57:04 Just...
1110 00:57:05 Do you need some help?
1111 00:57:06 No. No, no.
1112 00:57:07 All right.
1113 00:57:10 That's my shoe.
1114 00:57:11 Oh, my goodness. I am so sorry, sir.
1115 00:57:15 Sock's wet.
1116 00:57:17 Do you mind?
1117 00:57:19 Sorry.
1118 00:57:24 Is that plastic?
1119 00:57:26 Yes.
1120 00:57:27 Arnold, why don't you give it a try? Is that okay?
1121 00:57:29 Yes, of course.
1122 00:57:30 Just dunk it.
1123 00:57:32 - I dip it? - Yes.
1124 00:57:34 And then I... twist it?
1125 00:57:36 But you pull... You have to pull it first.
1126 00:57:38 - Pull it and twist it. - You got to pull it first before you twist it.
1127 00:57:39 - I'm pulling it and... - Pull and twist.
1128 00:57:40 And I am twisting it.
1129 00:57:42 Pull and twist, just like when you're on the road.
1130 00:57:46 We don't mean to be disrespectful, Joy. It's the end of a long day for us.
1131 00:57:51 I feel like I want to tell you a little bit about who I am.
1132 00:57:54 Because I have a feeling you don't know exactly where you are right now.
1133 00:57:58 Am I right?
1134 00:58:01 T en months ago...
1135 00:58:02 a man named Barry Diller called me from Los Angeles.
1136 00:58:07 He started a television network. Fox television channel.
1137 00:58:11 And prior to that, he ran 20th Century Fox, among other studios.
1138 00:58:16 And he acquired a little cable channel...
1139 00:58:19 right here in Lancaster, Pennsylvania.
1140 00:58:21 And he hired me to run it...
1141 00:58:24 as a bigger idea.
1142 00:58:28 Now, I'm from Detroit, Michigan.
1143 00:58:32 I ran America's largest, most affordable...
1144 00:58:36 successful, value-driven retailer.
1145 00:58:39 Chain called Kmart.
1146 00:58:42 Prior to that, I was a buyer for Kmart.
1147 00:58:45 And prior to that, I managed seven separate Kmart stores.
1148 00:58:50 I decide what products we let into our stores here...
1149 00:58:54 into people's homes, 24 hours a day, for our valued customers.
1150 00:59:00 I choose very carefully and very conservatively.
1151 00:59:05 I spend most of my day deflecting incoming shots from people like yourself.
1152 00:59:12 You see that chart?
1153 00:59:19 This green line either rises or stays the same each month.
1154 00:59:24 There's no problem with my product choice.
1155 00:59:29 Do you know what QVC stands for, Joy?
1156 00:59:33 No, I don't.
1157 00:59:35 Quality, Value, Convenience.
1158 00:59:40 I sell product affordably, but I don't sell cheap product.
1159 00:59:43 And your mop is plastic and it looks strange.
1160 00:59:48 I don't know anything about charts.
1161 00:59:51 Or...
1162 00:59:54 ...business, frankly.
1163 00:59:56 But I do clean my own home.
1164 00:59:59 And I made this mop...
1165 01:00:01 because it is better than anything else out there.
1166 01:00:08 Please give me a chance.
1167 01:00:12 I like that it's plastic...
1168 01:00:13 because it's so light in my hands, it's like nothing.
1169 01:00:17 It's also ten times more absorbent than any other mop on the market.
1170 01:00:20 Why?
1171 01:00:22 Because of 300 feet of continuous cotton loop that I looped myself.
1172 01:00:27 That is an enormous amount of absorbent cotton...
1173 01:00:30 on a very small mop head.
1174 01:00:32 Now I'm done with the bathroom, and I haven't wrung the mop once.
1175 01:00:35 Let me ask you a question.
1176 01:00:38 Would you take this mop...
1177 01:00:39 where you were just cleaning the bathroom...
1178 01:00:41 and around the toilet, and all of those germs...
1179 01:00:43 and take it into the kitchen...
1180 01:00:45 where your family eats, where you feed your children?
1181 01:00:49 I take this mop head, I put it in the washing machine...
1182 01:00:52 it comes out clean like new.
1183 01:00:55 You can't do that with any other mop.
1184 01:00:59 - So... - Stop.
1185 01:01:04 Can you make 50,000 of these mops by next week?
1186 01:01:10 Yeah, I think so.
1187 01:01:14 David Selznick, the son of immigrants...
1188 01:01:16 married Jennifer Jones from Oklahoma, America's sweetheart.
1189 01:01:20 That just goes to show you that in America...
1190 01:01:22 the ordinary meets the extraordinary every single day.
1191 01:01:26 Thomas. Where are you going with that?
1192 01:01:28 The skinny pants you wanted.
1193 01:01:30 I never said "skinny pants." I said, "stovepipe." Classic look.
1194 01:01:33 I heard "skinny pants"
1195 01:01:34 You know how much I love the stovepipe.
1196 01:01:37 - Stovepipe. Classic. Got it. - Got it.
1197 01:01:38 - Fine, we'll go for stovepipe. - Thank you.
1198 01:01:42 See those guys? I told them so many times and they still don't understand.
1199 01:01:46 A very smart guy once said...
1200 01:01:48 "You tell somebody something once, they don't listen. You tell somebody four times, they don't listen.
1201 01:01:51 "By the ninth time you say it, they begin to hear you."
1202 01:01:54 That's why we're on 24 hours a day.
1203 01:01:56 That's why, with the people who I have to tell about the stovepipe.
1204 01:02:00 Music in the makeup rooms?
1205 01:02:02 Yeah, I thought it'd give a sense of place, Todd.
1206 01:02:03 But if you don't want it, you can always turn it down.
1207 01:02:06 You're our biggest seller, Todd.
1208 01:02:07 Whatever you need to make you comfortable. You're who we care about.
1209 01:02:09 You're our number-one seller.
1210 01:02:10 - What? - Oh, no.
1211 01:02:13 He's your number-one seller?
1212 01:02:14 No, no, no. Cindy, please. You know that we love you.
1213 01:02:18 Oh, for heaven sake.
1214 01:02:20 She's never had a professional attitude. Clearly, she's jealous.
1215 01:02:24 But could you do me a favor? Make her your friend.
1216 01:02:26 Could you just do me that favor, Todd? Please?
1217 01:02:30 For me?
1218 01:02:32 - Yes, sir. - Thank you.
1219 01:02:33 This is Joy. She has a very exciting new mop that we're gonna introduce next week.
1220 01:02:36 I would like you to launch it. You're my first choice.
1221 01:02:38 A mop?
1222 01:02:40 You want me to bring this newborn into the world?
1223 01:02:44 That newborn that you're holding is every cent, every dollar, even debt...
1224 01:02:50 that I've ever made.
1225 01:02:51 Every cent you've ever made?
1226 01:02:53 That's right.
1227 01:02:54 That kind of pressure is not helpful.
1228 01:02:57 - What? - No
1229 01:02:58 It's not part of my process, either.
1230 01:03:01 Oh.
1231 01:03:02 - Todd... - I didn't mean to pressure you, Todd.
1232 01:03:08 - Performers can be finicky creatures. - He's very sensitive.
1233 01:03:10 He is our number-one seller. He is selling everything through the roof...
1234 01:03:14 in numbers we've never seen before.
1235 01:03:16 I take it very seriously.
1236 01:03:18 I see it as a privilege that we have to go into people's homes.
1237 01:03:20 And I despise anybody who's cynical about that.
1238 01:03:22 Jack Warner wasn't cynical about that. Darryl Zanuck wasn't cynical about that.
1239 01:03:25 And Neil Walker is not cynical about that.
1240 01:03:27 Let me show you the stage.
1241 01:03:30 I believe eventually, one day...
1242 01:03:32 television will even be by and about actual regular people.
1243 01:03:37 Maybe even on computers, 24 hours a day.
1244 01:03:41 Who knows? Nobody thought this network would be real.
1245 01:03:44 And here we are.
1246 01:03:46 - By the way, stock's going through the roof. - What...?
1247 01:03:51 Must be mindful of Joan's dog.
1248 01:03:53 Who's... Who's Joan?
1249 01:03:57 Thank you, darling.
1250 01:04:00 You're never gonna make it in a man's world dressed like that.
1251 01:04:03 Mr. Peepers, you were almost a Peepers pancake.
1252 01:04:05 It's a round stage that has four or five different sets that rotate...
1253 01:04:09 depending on what we're selling at a given moment.
1254 01:04:12 The clasp is part of the necklace. See?
1255 01:04:13 Look at the quality in this clasp. That's what we do.
1256 01:04:16 Absolutely exquisite.
1257 01:04:18 Here comes Joan and Cindy. Watch this.
1258 01:04:22 These guys are major.
1259 01:04:23 Joan's the original seller.
1260 01:04:25 If you're just starting your jewelry wardrobe, can you do anything better than this?
1261 01:04:28 You're gonna mix in your blacks, your golds, your pearls.
1262 01:04:30 - Everything. - Everything.
1263 01:04:32 Look at it against the peach. Okay?
1264 01:04:33 - Look at that. - Morning.
1265 01:04:35 - Look at that. - Green. Afternoon.
1266 01:04:36 - Look. Black, night. - Black, evening.
1267 01:04:38 - Of course at night. - I mean, can you be more elegant?
1268 01:04:40 So it's functional. Elegant.
1269 01:04:43 You can wear it alone. You can wear it... What I love...
1270 01:04:45 See. Stars and people, they always make the mistake.
1271 01:04:48 They think it's about the face, but it's not.
1272 01:04:50 It's about the hands.
1273 01:04:51 Because that's what people use.
1274 01:04:53 They hold things they care about.
1275 01:04:55 And her hands are gonna become their hands.
1276 01:04:57 And that becomes them.
1277 01:04:58 And then their voice, and then their eyes.
1278 01:05:01 Stars always make the mistake.
1279 01:05:03 It's really about the hands and the voice. That's the heart of it.
1280 01:05:07 Number J-6276.
1281 01:05:10 A $100 value.
1282 01:05:11 Are they not phenomenal?
1283 01:05:13 - Now watch this. - These can be yours.
1284 01:05:15 - Cindy's gonna lay this down right... - But you need to call in right now.
1285 01:05:18 $39.99.
1286 01:05:19 ...now!
1287 01:05:21 You need this. You can get this.
1288 01:05:23 You need to call right now, though.
1289 01:05:25 - I'm being told we have limited quantity left. - Watch the calls come in.
1290 01:05:27 Watch them. Here they come.
1291 01:05:29 For $39.99, you might as well get several.
1292 01:05:32 Calls coming in now.
1293 01:05:34 Calls. Calls.
1294 01:05:36 Calls. Calls. Calls. Calls.
1295 01:05:39 Look at the count. I guarantee we're gonna go over twenty.
1296 01:05:41 Those are FTC standards. Those are legal.
1297 01:05:43 Those are coming in. Keep your eyes... Those are actual sales, Joy.
1298 01:05:46 Lines are busy?
1299 01:05:47 - Is the queue full? - Queue's full.
1300 01:05:49 Okay. We need a phone call right now.
1301 01:05:51 When they can't call through, we gotta keep them watching.
1302 01:05:53 Did we get a call? Did we get a call?
1303 01:05:55 Okay. Got it.
1304 01:05:56 Keep this going. Phone call right now.
1305 01:05:57 Wait, wait, wait! We have a caller! We have a caller!
1306 01:06:00 Sharon from Colorado. Hi, Sharon.
1307 01:06:02 Hi, Sharon.
1308 01:06:03 Cindy and Joan! I can't believe I'm talking to you!
1309 01:06:06 Are you happy with your necklace?
1310 01:06:08 These necklaces are so gorgeous and timeless.
1311 01:06:13 - My great-grandmother had things like this. - Y es, yes. Keep it going.
1312 01:06:15 I am so excited to have these.
1313 01:06:18 Keep it going. Y es. Y es. Y es.
1314 01:06:21 Get one for your mother. Get one for your sister.
1315 01:06:24 Watch the counter, Joy. Joy.
1316 01:06:25 - You will not regret owning this. - No, you will not.
1317 01:06:28 See those numbers?
1318 01:06:29 We're gonna wind up at 25,000.
1319 01:06:32 Cindy knows how to close it.
1320 01:06:34 Wow.
1321 01:06:36 Okay, I want you to go home, I want you to call your lawyer.
1322 01:06:38 Look at your contract.
1323 01:06:39 Make sure your product factory is in line.
1324 01:06:43 - Okay? - Okay.
1325 01:06:45 Okay, Godspeed, good luck. Here we go. I'll walk you out.
1326 01:06:51 You can't expect Trudy to write a check for $200,000 for 50,000 mops...
1327 01:06:56 when you already owe her $18,000 to make mops you haven't even sold yet.
1328 01:07:01 Do you understand that there is a business that wants to sell my mop on television?
1329 01:07:08 It's going to sell.
1330 01:07:10 Fine. You feel so strongly about it, you put up half the money.
1331 01:07:14 Yes. It's only fair that you share the financial risk, too.
1332 01:07:17 How's she gonna do that? She's got nothing. She's got no money.
1333 01:07:23 What, do you want me to take out a second mortgage on my house?
1334 01:07:31 They want me to take out a second mortgage on my house.
1335 01:07:33 A second mortgage?
1336 01:07:35 But the house, the kids, Joy.
1337 01:07:36 What's gonna happen, Joy? How would you do that?
1338 01:07:38 I don't know.
1339 01:07:54 - Hey. How you doing? - Hey.
1340 01:07:56 You know I've been watching you through that fence since you were a little girl?
1341 01:07:59 - Yeah. - I've been watching you grow up.
1342 01:08:00 - Hey, listen. - What?
1343 01:08:01 You think it would be okay if I...
1344 01:08:03 - You wanna fire a few rounds? - I do.
1345 01:08:05 Yeah. Might make you feel better.
1346 01:08:07 Thank you. I think it will.
1347 01:08:08 - You know how to hold it? - Yeah. Yeah, yeah.
1348 01:08:09 Okay. Sure.
1349 01:08:14 Good.
1350 01:08:16 Good.
1351 01:08:18 Good.
1352 01:08:19 Good.
1353 01:08:37 This is it! Oh, my gosh.
1354 01:08:40 Get ready. This is definitely gonna change the holidays...
1355 01:08:43 for anyone who has a floor or a bathroom...
1356 01:08:46 because we have the most exciting new home product in years.
1357 01:08:50 Y eah!
1358 01:08:51 This is the new self-wringing mop.
1359 01:08:54 Okay, okay, okay!
1360 01:08:55 It's the new standard in homes, right here.
1361 01:08:58 Let's take a look at this. This is brought to you only by Q VC.
1362 01:09:02 Now, this is clearly extremely soft and absorbent cotton.
1363 01:09:08 There we go.
1364 01:09:09 You just take this, and you...
1365 01:09:13 start...
1366 01:09:14 I'm not sure. This is a little trickier than it looks.
1367 01:09:18 Put it...
1368 01:09:19 Well, it's getting my arm wet, here.
1369 01:09:23 Let's see. We got no sales here.
1370 01:09:25 What happened?
1371 01:09:27 Is there a call?
1372 01:09:30 So there... So there are no calls.
1373 01:09:33 All right.
1374 01:09:36 And we do not have any sales still so here's what we 're gonna do.
1375 01:09:42 We 're gonna move on. Now, we 're gonna move on.
1376 01:09:44 Cindy is gonna talk to Sarina Kimball, former star from Falcon Crest and Dynasty...
1377 01:09:49 and she is gonna tell us all about her new line of gowns.
1378 01:09:55 These are my special occasion gowns...
1379 01:09:58 "Special." How apropos.
1380 01:10:01 ...that were inspired by all of the times that I was in Dynasty and Falcon Crest.
1381 01:10:07 That is absolutely amazing.
1382 01:10:10 I want you to pan in. Look at these.
1383 01:10:12 - Look at the detail. - Look at the detail.
1384 01:10:14 Look at the value in that.
1385 01:10:16 About how many sequins would you say that is?
1386 01:10:18 That's it?
1387 01:10:19 - That's all? - No, it's over.
1388 01:10:20 That's how fast it happens.
1389 01:10:22 No, they're gonna give her a second chance.
1390 01:10:23 No, they're not gonna give her a second chance.
1391 01:10:25 That's not what's gonna happen.
1392 01:10:27 They're going to give her a second chance.
1393 01:10:29 - Why do you have to be so negative? - They will.
1394 01:10:31 $200,000!
1395 01:10:35 50,000 mops.
1396 01:10:36 Now, this is easily one of my favorites.
1397 01:10:40 She's wearing the black and gold...
1398 01:11:09 Joy.
1399 01:11:15 Hello?
1400 01:11:19 5,107 sequins for...
1401 01:11:22 Get this. How much?
1402 01:11:24 $299.
1403 01:11:29 I'm sorry the product didn't sell.
1404 01:11:34 That man didn't know what he was doing, Neil.
1405 01:11:38 Well, it wasn't the man, Joy. It was the product.
1406 01:11:48 I made 50,000 units because you told me to.
1407 01:11:52 I mortgaged my house, I'm in $200,000 of debt. More.
1408 01:11:58 Well, it's your business. It's your debt.
1409 01:12:00 And we indemnify up to a third, if you read your contract.
1410 01:12:04 To be honest, that's even gonna be hard to get.
1411 01:12:09 Neil, you gotta give us another chance.
1412 01:12:12 I'm so sorry, Joy.
1413 01:12:13 I just can't bring it to my boss. I can't.
1414 01:12:19 I can't accept your answer.
1415 01:12:22 I can't, and I won't.
1416 01:12:27 Joy, you have to let Trudy report this loss in bankruptcy...
1417 01:12:31 because otherwise she's gonna hemorrhage even more money.
1418 01:12:34 You have to file, too...
1419 01:12:36 because you mortgaged your children's future and you lost...
1420 01:12:39 and you have to prepare yourself for that.
1421 01:12:42 You have to file for bankruptcy.
1422 01:12:43 I warned you so many times, Joy!
1423 01:12:45 Dad, I warned you to not spend her money!
1424 01:12:47 Come on! You've been plotting against her from the very beginning, Peggy!
1425 01:12:50 Now we 're bankrupt, Tony!
1426 01:12:54 I'm in a meeting with our lawyers.
1427 01:12:56 What do you think you're doing?
1428 01:13:00 "Go home, Joy, and watch the numbers roll in on television.
1429 01:13:06 "Make 50,000 mops...
1430 01:13:08 "borrowing and owing every dollar, including your home."
1431 01:13:13 It could have been handled better.
1432 01:13:14 I'll let Todd have another shot.
1433 01:13:16 I don't want Todd or anyone else to try it.
1434 01:13:19 It should be me.
1435 01:13:21 We don't have regular people.
1436 01:13:22 We have celebrities or spokesmodels do the selling.
1437 01:13:25 I told you this.
1438 01:13:28 Who showed you the mop?
1439 01:13:30 Who sold it to you? Who taught you how to use it?
1440 01:13:32 And who convinced you that it was great after you thought it was worthless?
1441 01:13:40 Excuse me, can you give us a second?
1442 01:13:43 Come with me.
1443 01:13:55 You ever been in front of a TV camera? You comfortable in front of a TV camera?
1444 01:13:58 Because when you get there, there's lights and there's camera, and people freeze up.
1445 01:14:02 You said to me that David Selznick, the son of immigrants...
1446 01:14:05 married Jennifer Jones, an all-American girl from Oklahoma...
1447 01:14:09 because in America, all races and all classes...
1448 01:14:13 can meet and make whatever opportunities they can.
1449 01:14:16 And that is what you feel when you reach into people's homes with what you sell.
1450 01:14:26 You said that.
1451 01:14:29 What do you think? Looks great, right?
1452 01:14:33 Yeah. Yeah, yeah. Beautiful.
1453 01:14:35 Very vogue, very classic.
1454 01:14:37 All right, if you come back next time... Lori? Lori?
1455 01:14:40 I just want you to just put the hair a little bit forward, just like that, if she comes back again.
1456 01:14:45 Okay? Not with the comb, not with the comb.
1457 01:14:47 - Try the black. - Okay.
1458 01:14:49 Okay?
1459 01:14:50 It's gonna be perfect.
1460 01:15:04 Wow.
1461 01:15:09 Beautiful. What do you think? How do you feel?
1462 01:15:13 I'd like to change just one thing. Would you mind?
1463 01:15:16 - Okay, surprise me. - Small thing.
1464 01:15:18 I'll surprise you.
1465 01:15:19 Okay, surprise me.
1466 01:15:23 What would the small thing be that she changes?
1467 01:15:30 What?
1468 01:15:31 You undid the whole thing.
1469 01:15:34 This is me.
1470 01:15:35 This is you?
1471 01:15:37 You've got the exact same outfit you had when you came in here.
1472 01:15:39 I wear a blouse and I wear pants.
1473 01:15:41 That's who I am.
1474 01:15:44 I want to go on as me.
1475 01:15:47 Gonna go on as you.
1476 01:15:48 I hope you make it back.
1477 01:15:51 Joan, Cindy. Say good luck to Joy.
1478 01:15:53 - Wow. - Wow.
1479 01:15:54 You look great. Good luck today.
1480 01:15:56 - Thank you. - Good luck.
1481 01:15:57 That's her, that's how she is.
1482 01:15:58 Blouse and... She should be in a skirt. She's got nice long legs.
1483 01:16:01 Show her legs.
1484 01:16:02 Good luck.
1485 01:16:03 Joan Rivers wants me in a skirt, but I'm gonna do pants.
1486 01:16:06 Do what you want to do.
1487 01:16:08 Come on, let's go upstairs.
1488 01:16:19 Are you nervous?
1489 01:16:21 Yes.
1490 01:16:22 Just be yourself.
1491 01:16:24 Just remember, it's all about the hands.
1492 01:16:26 Here we go.
1493 01:16:43 Ready... Stage is moving!
1494 01:16:46 Household product 375 in three, two...
1495 01:16:56 What are you doing? Come on.
1496 01:16:59 Go! Go!
1497 01:17:03 She's freezing.
1498 01:17:06 Sorry, these lights are so bright.
1499 01:17:11 Nobody tells you how bright these lights... Well, Neil did tell me.
1500 01:17:16 Neil is my boss. Here.
1501 01:17:20 I should thank him for letting me be up here.
1502 01:17:24 - Sorry. - You're Joy.
1503 01:17:26 I am Joy.
1504 01:17:27 Just say something! Talk about the mop!
1505 01:17:30 Oh, my God.
1506 01:17:31 We have to do something.
1507 01:17:34 We have to do something.
1508 01:17:36 Do we have a call?
1509 01:17:37 - Could we go to a call? - We have a call.
1510 01:17:38 - It's a friendly call? - It's a friendly call.
1511 01:17:40 Okay. Take it. Take it.
1512 01:17:42 Joy, we have a call.
1513 01:17:44 A call? How did that happen?
1514 01:17:47 Well, we have a call.
1515 01:17:48 Hi. Joanne from New York.
1516 01:17:50 Joanne from New York.
1517 01:17:51 We have a call coming in from Joanne from New York.
1518 01:17:54 Yeah, I'm calling in because I would love a mop that I don't have to touch when I wring it.
1519 01:17:59 You know, my hands get raw and when I mop broken glass...
1520 01:18:02 and I wring the mop, I cut my hands.
1521 01:18:06 Do you ever cut your hands when you're wringing?
1522 01:18:09 Joanne, that is so funny that you said that.
1523 01:18:11 That is actually exactly how I was inspired to invent this mop.
1524 01:18:16 There was glass shattered everywhere. I was with my two kids, with my father, and I...
1525 01:18:21 Every time I would wring the mop, I would get glass shards in my hands.
1526 01:18:25 And the old mop just wasn't very absorbent.
1527 01:18:28 So I went to my daughter's room, and I borrowed her crayons...
1528 01:18:33 and I designed this mop.
1529 01:18:36 Make sure you get down there. Yeah, that's it.
1530 01:18:38 It's made of plastic, so it's lightweight, but very durable.
1531 01:18:41 Go in. Go in to the hands.
1532 01:18:42 It's extremely absorbent...
1533 01:18:43 with 300 continuous cotton loops...
1534 01:18:46 that I looped myself when I designed it.
1535 01:18:48 - How much is it? - It is $19.95.
1536 01:18:52 I like that price. I want a whole bunch of them.
1537 01:18:55 Thank you.
1538 01:18:56 H375. That's the order number.
1539 01:18:58 Household item 375.
1540 01:19:00 I guarantee you...
1541 01:19:02 That's it. Stay right there.
1542 01:19:03 ...you are not going to find another mop like this that exists.
1543 01:19:05 If there was, I would have bought it and I wouldn't have cut my hands up.
1544 01:19:10 You can get across the whole kitchen with one wring. Just imagine that.
1545 01:19:13 Watch this.
1546 01:19:16 Chocolate syrup.
1547 01:19:20 Go the syrup. Go the syrup.
1548 01:19:21 Baby food. A very big spill at my house.
1549 01:19:24 Very common spill for me.
1550 01:19:25 No. Hands, hands.
1551 01:19:27 Now, the biggest difference, I don't have to touch this disgusting mop head.
1552 01:19:31 There's not another mop on the market...
1553 01:19:33 that has as much absorbent cotton as this mop right here.
1554 01:19:38 And I guarantee you, there will be no regrets, no returns.
1555 01:19:42 I have been mopping for most of my life, every single day.
1556 01:19:45 Phones are ringing!
1557 01:19:46 I cannot tell you how much this mop has changed my life.
1558 01:19:49 - Phones are ringing! Phones are ringing! - The phones are ringing. The phones are ringing.
1559 01:19:51 Go.
1560 01:19:52 This is gonna be the greatest mop to have around Christmas time...
1561 01:19:55 when you have family over...
1562 01:19:57 I am a mother of two. There is just spill after spill.
1563 01:20:01 Family comes to town.
1564 01:20:03 You can mop your entire kitchen with one wring!
1565 01:20:06 Oh, my God! 29,000!
1566 01:20:09 This is very special!
1567 01:20:10 I haven't even told you about my personal favorite feature...
1568 01:20:13 which is the removable mop head...
1569 01:20:15 that I can put into the washing machine and it will come out clean as new.
1570 01:20:20 Yes! Yes!
1571 01:20:22 Oh, my God, these numbers keep climbing!
1572 01:20:25 Thank you. I...
1573 01:20:26 Yes, that's right. Keep it going.
1574 01:20:28 Thank you.
1575 01:20:30 This is the most absorbent mop on the market. It's lightweight.
1576 01:20:33 It's the only mop that you're ever gonna buy, the best mop you're ever gonna use.
1577 01:20:37 It is lightweight and durable, and that is just me speaking from my experience.
1578 01:20:41 As someone who mops their house every single day, from my heart.
1579 01:20:46 This woman's gonna be a whole new business.
1580 01:20:51 No way.
1581 01:20:58 Oh, my God.
1582 01:21:19 Can you believe it? Can you believe it?
1583 01:21:23 I thought for sure you were gonna tell me that your counting machine was broken.
1584 01:21:27 I listened to you. You were right.
1585 01:21:28 I just can't believe that actually happened.
1586 01:21:31 I know.
1587 01:21:32 I guess you could say we're friends in commerce.
1588 01:21:35 Friends in commerce.
1589 01:21:36 Yeah.
1590 01:21:37 Let's promise each other that if, one day, and that day may come...
1591 01:21:41 that we become adversaries in commerce, that we remain friends.
1592 01:21:44 Because that's a true friendship indeed.
1593 01:21:46 Friends in commerce.
1594 01:21:48 I agree. Let's shake on it.
1595 01:22:31 We've got 10 looms...
1596 01:22:33 and then when they're completed, this is where the mop heads are sewn.
1597 01:22:38 Who makes your parts?
1598 01:22:40 A factory out in California.
1599 01:22:42 It was cheaper and faster than any place around here.
1600 01:22:45 Smart. Are they gonna be able to stay on schedule?
1601 01:22:49 Yeah.
1602 01:22:57 One time.
1603 01:23:18 - Right there. - Thank you.
1604 01:23:19 - You're welcome. - Right here?
1605 01:23:22 Hello?
1606 01:24:24 Mimi.
1607 01:24:28 Mimi.
1608 01:24:44 I so hated to leave her that day.
1609 01:24:48 I had so much I wanted to say to her.
1610 01:24:51 And to my great granddaughter.
1611 01:24:56 I felt I wanted to stay near her and watch over her.
1612 01:26:07 Cristy.
1613 01:26:15 There's a problem in California.
1614 01:26:17 There can't be a problem in California. I told Neil that everything was fine.
1615 01:26:21 Gerhardt keeps raising his price. He just did it again.
1616 01:26:24 More money per unit.
1617 01:26:27 He can't do that. We're gonna lose money.
1618 01:26:29 I sent a representative to handle him.
1619 01:26:32 Representative? We don't have a representative.
1620 01:26:34 What representative?
1621 01:26:36 Peggy went.
1622 01:26:38 Peggy?
1623 01:26:43 I don't want to talk about this right now.
1624 01:26:54 She wanted to be part of it.
1625 01:26:56 How could you send Peggy?
1626 01:27:02 She wanted to be part of it.
1627 01:27:05 You both are blood relatives. You're half-sisters.
1628 01:27:09 It's very, very important that you love and respect each other.
1629 01:27:16 I paid them the 20 that you owed them. I had to.
1630 01:27:22 I got them to fill the order of the 100,000...
1631 01:27:25 with a price increase of only two dollars per unit.
1632 01:27:28 We can't increase at all, Peggy. Don't you understand?
1633 01:27:35 We sold at a certain price.
1634 01:27:39 Any hikes, especially the ones he's asking for...
1635 01:27:42 mean that I will lose so much money...
1636 01:27:44 that I'll be in even more debt than I was before.
1637 01:27:51 You're gonna make it back.
1638 01:27:53 I'm gonna make it back?
1639 01:27:56 How?
1640 01:28:02 I've got ideas, you know.
1641 01:28:06 There are things that I'd like to do.
1642 01:28:09 I spoke to him about a project that Dad and I have been designing.
1643 01:28:13 Right, Dad?
1644 01:28:14 Yes, we did.
1645 01:28:18 Do you have any idea how much your idea will cost?
1646 01:28:22 How or where you'll sell it?
1647 01:28:25 If you can even manufacture it after it's taken everything we've got...
1648 01:28:28 to sell this one product that now, thanks to you...
1649 01:28:32 is going to cost more money?
1650 01:28:35 Maybe my product is better than your product.
1651 01:28:38 I can do what you did on TV. It's not that hard.
1652 01:28:40 Isn't that the whole purpose of that channel? It's that everybody could do it?
1653 01:28:45 What your sister does is not easy...
1654 01:28:50 but what we were planning to do...
1655 01:28:54 is not that difficult.
1656 01:28:59 Listen to me.
1657 01:29:01 Never speak on my behalf...
1658 01:29:10 about my business again.
1659 01:29:15 Now I have to go to California.
1660 01:30:19 Can I help you?
1661 01:30:20 I'm Joy. I'm here to see Gerhardt.
1662 01:30:23 He's not available.
1663 01:30:25 I'll wait.
1664 01:30:30 She says she's here to see Gerhardt.
1665 01:30:33 Gerhardt!
1666 01:30:42 Hey. I'm Gerhardt.
1667 01:30:44 I'm Joy.
1668 01:30:46 Come on in.
1669 01:30:47 Derek Markham is my boss.
1670 01:30:49 He lives in Texas.
1671 01:30:50 Fabri-Pac is one of several companies he owns or collects royalties for.
1672 01:30:54 I report to him. He makes pricing decisions.
1673 01:30:58 Well, I've never met or talked to this Derek Markham...
1674 01:31:01 but I've talked to you many times on the phone.
1675 01:31:03 And I do find it very curious...
1676 01:31:05 that the second I'm on television, with a lot of success...
1677 01:31:08 the price for our products goes up.
1678 01:31:10 Seems very unfair to me, to say the least.
1679 01:31:14 Seems like you're shaking us down.
1680 01:31:16 You met Gregory, our plant foreman.
1681 01:31:18 It's very hard for us to lower the cost at this point.
1682 01:31:21 We're already losing a lot of money.
1683 01:31:24 How could that possibly be, with the $500,000 that we've given you...
1684 01:31:27 on top of the $50,000 of advance royalties...
1685 01:31:29 that have gone to a Derek Markham in Dallas.
1686 01:31:32 And that's not even counting what my sister paid you...
1687 01:31:35 without my authority, by the way...
1688 01:31:36 for your overcharges and your mistakes.
1689 01:31:40 Your sister paid the increase that you refused to pay.
1690 01:31:44 Well, she had no authority to do that. She's not an officer of my corporation.
1691 01:31:49 You and I could both spend a lot of time and money in court to prove that I'm right...
1692 01:31:54 but that would just make our lawyers wealthy...
1693 01:31:56 while my product dies instead of being on television...
1694 01:31:59 like it could be right now.
1695 01:32:02 You can pay more.
1696 01:32:04 I can't pay more. I won't.
1697 01:32:06 Costs are higher. Wear and tear on the molds.
1698 01:32:09 We have to remake them every other week.
1699 01:32:12 Is that so? Can I see the molds?
1700 01:32:15 They're in the machines.
1701 01:32:16 It'll take some time to prepare them for you.
1702 01:32:24 Is there a bathroom I could use?
1703 01:32:29 Yeah, it's down the hall. Gregory will show you.
1704 01:32:40 Thanks.
1705 01:34:02 What?
1706 01:34:07 What are you doing in here?
1707 01:34:09 What is this?
1708 01:34:10 These are my designs, these are my molds!
1709 01:34:13 Those are ours!
1710 01:34:15 And we knew you'd be trouble. The cops are on their way.
1711 01:34:17 - We called 'em as soon as you showed up! - These are my molds!
1712 01:34:19 Those are ours!
1713 01:34:20 I'm taking these with me.
1714 01:34:22 I'm taking all of these with me.
1715 01:34:24 I want all of these boxed up, and I'm taking them.
1716 01:34:26 You're trespassing!
1717 01:34:27 It's not your patent!
1718 01:34:29 These are my designs!
1719 01:34:32 I'm not going anywhere without my molds.
1720 01:34:36 What? No. No.
1721 01:34:37 This is not stealing, this is my property!
1722 01:34:40 This is my property.
1723 01:34:41 I have all of these designs. These are all mine. They belong to me!
1724 01:34:45 She's from out of state, John! You've known me 15 years!
1725 01:34:48 All right, come on, ma'am. You're trespassing.
1726 01:34:50 - What? - Yeah. Come on.
1727 01:34:52 - I'm not trespassing. - Yeah, you're trespassing.
1728 01:34:54 I was in his office.
1729 01:34:55 - You don't know. Come on. - He let me into his...
1730 01:34:56 Gerhardt, you're not gonna get away with this.
1731 01:34:58 - You're not gonna get away with this! - Be careful what you're saying.
1732 01:34:59 - You're a thief! You're a thief, Gerhardt! - Be careful, come on, come on.
1733 01:35:01 Be careful. Come on, stop it.
1734 01:35:03 - This is stealing! - Hey, hey, stop it. Come on.
1735 01:35:05 All right.
1736 01:35:09 Watch your step. All right.
1737 01:35:19 What about Trudy's money, Joy?
1738 01:35:21 You have to pay back Trudy's money.
1739 01:35:23 This is only getting worse.
1740 01:35:24 I predicted tragedy, Joy.
1741 01:35:27 You're racking up quite a steep bill.
1742 01:35:29 We had to fly out here, bail you out.
1743 01:35:32 Plus it cost us an extra $10,000 for Ray Cagney...
1744 01:35:35 this California patent attorney, to get us to this point.
1745 01:35:38 We got the state to decline prosecution.
1746 01:35:41 They see it's a contract dispute.
1747 01:35:43 When you paid royalties to Derek Markham in T exas...
1748 01:35:46 it put all your parts and molds under the umbrella of their patent.
1749 01:35:51 I see you brought your drawings and hung them to prove your design.
1750 01:35:55 But it's impossible to fight it now.
1751 01:35:57 You were not properly advised.
1752 01:36:01 Cristy, please!
1753 01:36:03 Tony, take her to bed.
1754 01:36:04 I don't wanna go to bed. I wanna stay here.
1755 01:36:06 I paid those royalties...
1756 01:36:08 because you told me to.
1757 01:36:09 Because your lawyer told me to.
1758 01:36:12 Our lawyer was mistaken. This happens sometimes in business.
1759 01:36:16 It didn't work out for you.
1760 01:36:17 It happens sometimes.
1761 01:36:18 Trudy's lawyer is not a patent attorney.
1762 01:36:20 Which I said!
1763 01:36:21 And you said I had no business being Joy's advisor.
1764 01:36:25 - And now it turns out that I was right! - This is not helpful, Tony!
1765 01:36:27 - That's enough, Tony. Please. - It's enough, now?
1766 01:36:29 I'm very sorry. I wish there was more I could do.
1767 01:36:32 But when your sister Peggy paid the unjustified bills...
1768 01:36:35 that you refused to pay...
1769 01:36:37 it closed the door on that.
1770 01:36:39 What about Neil Walker and QVC?
1771 01:36:41 Wouldn't they pay the expenses on defending the patent?
1772 01:36:44 Be careful, Joy.
1773 01:36:45 You could be sued for misrepresentation and failure to deliver your product.
1774 01:36:49 That's breach.
1775 01:36:51 QVC requires that you deliver a fully patented product.
1776 01:36:54 I've been doing this for a long time.
1777 01:36:57 You're in for a long court process that will stall your product.
1778 01:37:01 And you will probably lose.
1779 01:37:03 I wish I could do more.
1780 01:37:06 Take care, now.
1781 01:37:07 You're gonna have to accept the facts, Joy.
1782 01:37:10 I mean, that's...
1783 01:37:12 You're most of half a million dollars in debt.
1784 01:37:14 I don't know how you're gonna pay it.
1785 01:37:16 We have to declare bankruptcy.
1786 01:37:18 You're gonna have to declare bankruptcy.
1787 01:37:21 I have to declare bankruptcy.
1788 01:37:22 She has to.
1789 01:37:23 - To try to contain my losses. - Yeah.
1790 01:37:25 I have to write it off.
1791 01:37:26 It just seems so wrong.
1792 01:37:28 We've worked so hard.
1793 01:37:30 We've come so far for us to just give up now.
1794 01:37:32 It just seems so unfair!
1795 01:37:34 Business is unfair. That's it.
1796 01:37:37 It's not working out. Well, that's what happens.
1797 01:37:39 That's why people don't go around making invention every other day.
1798 01:37:43 Wake up!
1799 01:37:44 It's my fault.
1800 01:37:45 I gave her the confidence to think she was more than just an unemployed housewife...
1801 01:37:48 selling plastic kitchen stuff to other unemployed housewives...
1802 01:37:51 on a junk cable channel.
1803 01:37:52 It's my fault. It's not your fault, honey.
1804 01:37:55 It was my mistake to make her think that she was more than she was.
1805 01:37:58 She pressured herself into doing something she shouldn't have done.
1806 01:38:01 It was wrong of you to put that pressure on yourself.
1807 01:38:03 It was wrong of us to put that pressure on you.
1808 01:38:05 I need more vodka.
1809 01:38:07 It was wrong of us to think that you'd be an instant business person overnight.
1810 01:38:13 Of course, this is not who you are.
1811 01:38:16 It takes a kind of toughness, a certain acumen...
1812 01:38:21 that you simply don't have.
1813 01:38:25 Sign the paper.
1814 01:38:31 You have to sign these bankruptcy papers, honey.
1815 01:38:33 The notary's right outside. Let me get her.
1816 01:38:40 You're gonna have to move out of your house immediately.
1817 01:38:43 You're gonna have to move into an apartment.
1818 01:38:45 Maybe you can move into a room in Trudy's house.
1819 01:38:47 With the children?
1820 01:38:48 Yeah. You have room.
1821 01:38:51 She's my daughter. Why not?
1822 01:38:53 Let's talk about it.
1823 01:38:56 Trudy, we have to offer her something.
1824 01:38:57 Again?
1825 01:38:58 Why me?
1826 01:39:07 Please sign, honey.
1827 01:39:35 Thank you.
1828 01:39:40 Mimi said you were the one born to help carry the family to success.
1829 01:39:48 No, Cristy. Mimi was wrong.
1830 01:39:52 The world does not give you opportunities.
1831 01:39:55 The world destroys your opportunity and it breaks your heart.
1832 01:40:00 I should have listened to my mother when I was 10 years old.
1833 01:40:04 I should have spent the rest of my life...
1834 01:40:06 watching TV and hiding from the world like my mother.
1835 01:40:10 So I don't wanna hear any more about Mimi.
1836 01:40:13 She was wrong.
1837 01:40:14 She had her head in the clouds and it was full of stupid ideas.
1838 01:40:18 And it gave me stupid ideas.
1839 01:40:22 Like this.
1840 01:40:26 This stupid, stupid idea!
1841 01:40:31 Mommy, don't tear them! No!
1842 01:40:56 Cristy, I'm so sorry.
1843 01:40:58 I'm sorry, Cristy.
1844 01:41:00 I'm so sorry.
1845 01:41:02 Please go to bed. Everybody just go to bed.
1846 01:41:06 Good night, Mommy.
1847 01:41:07 Good night, sweetheart. Just go to bed.
1848 01:41:12 I'm so sorry I failed you, Joy. I'm so sorry.
1849 01:41:15 Just, just don't.
1850 01:42:48 Joy? Joy?
1851 01:42:51 Joy, where are you?
1852 01:42:55 Joy, where are you?
1853 01:44:10 It's open.
1854 01:44:19 You can leave the door open.
1855 01:44:46 No one knows I'm here.
1856 01:44:49 You don't even know who I am.
1857 01:44:52 I could be Derek Markham or I might be someone Derek Markham sent to handle you.
1858 01:44:58 You have no case.
1859 01:45:00 Maybe people think you came to Dallas in despair to take your own life...
1860 01:45:04 because you were in such deep financial trouble suddenly from your little venture.
1861 01:45:16 I made a phone call this morning to Hong Kong.
1862 01:45:20 It was 1:00 a.m. in California but it was 5:00 p.m. the following afternoon in Hong Kong.
1863 01:45:25 I always think it's amazing how time works like that.
1864 01:45:31 And I was fortunate enough to get on the phone with Mr. Christopher...
1865 01:45:34 who I found to be very friendly, which was surprising...
1866 01:45:37 because I really haven't found the gentlemen in California to be very nice...
1867 01:45:41 considering we're all in business together.
1868 01:45:43 Welcome to the world of business, I guess.
1869 01:45:48 I told Mr. Christopher that the reason that I was calling...
1870 01:45:51 was to discuss the differences in the designs of our products.
1871 01:45:55 But I quickly learned that Mr. Christopher has no idea...
1872 01:46:00 if his Hong Kong patent for a self-wringing mop is worth anything or if it even works.
1873 01:46:07 Because they have not made or sold a single mop.
1874 01:46:12 Unlike us, who have sold over 200,000.
1875 01:46:17 And I've paid you over $50,000 in advanced royalties...
1876 01:46:22 on behalf of Mr. Christopher.
1877 01:46:24 Blood money from my family and my second mortgage.
1878 01:46:30 Turns out Mr. Christopher doesn't know anything about those royalties.
1879 01:46:35 So it seems...
1880 01:46:37 we have a case of fraud and embezzlement.
1881 01:46:44 And, as if that weren't bad enough...
1882 01:46:48 I also discovered in the paperwork that our mops actually don't bear any similarities.
1883 01:46:54 So I never did owe you any royalties for your patent.
1884 01:46:58 That's another case of fraud.
1885 01:47:01 My lawyers really could go after you, but I told them, "Give me a day."
1886 01:47:07 To see if maybe you might've made a mistake...
1887 01:47:15 that you would correct, given the chance.
1888 01:47:33 We'll pay you back all the royalties you paid us.
1889 01:47:41 I'll give you $20,000 on top of paying you back the 50.
1890 01:47:58 Okay.
1891 01:48:00 I'll give you $50,000 on top of paying you back the 50.
1892 01:48:16 Plus interest.
1893 01:48:23 I want all of my molds back.
1894 01:48:26 I want you to sign this piece of paper...
1895 01:48:29 saying that you have no rights, financially.
1896 01:48:34 I'm just gonna add... I said the 50...
1897 01:48:39 plus the 50...
1898 01:48:43 plus the interest.
1899 01:48:46 So I just want you to initial next to those two numbers as well.
1900 01:48:56 So just sign there.
1901 01:49:05 She put up with just about anything.
1902 01:49:09 Until when she had to bring the hammer down...
1903 01:49:13 she brought the hammer down.
1904 01:49:17 She couldn't know what was to come.
1905 01:49:21 That she'd go on to make another 100 record-setting patents.
1906 01:49:26 Skinny velvet hangers make neater closets.
1907 01:49:29 That's a big deal to a lot of people.
1908 01:49:33 I mean, who thinks of things like that?
1909 01:49:36 Joy did.
1910 01:49:42 She didn't know any of this would happen as she walked down the street that day.
1911 01:49:48 Yes, sir, tonight's the night for Ol' Saint Nick to make his yearly visit...
1912 01:49:52 to all the folks all over the world.
1913 01:49:54 There's fun and expectation in every house across the land.
1914 01:49:58 And speaking of houses, what do you say we take a little look-in on a typical one?
1915 01:50:05 Now I'll admit that what you see right now is just a small piece of the front of the house...
1916 01:50:11 but all you grownups and kids alike, this is the time for Santa's magic...
1917 01:50:14 so I think we can make it become a real house.
1918 01:50:19 Even a house with love in it.
1919 01:50:20 Mr. Santa Claus, can we have a little snow, please?
1920 01:50:25 Thank you. That's fine.
1921 01:50:28 Now, Santa, let me see what it really looks like inside this house.
1922 01:51:01 She couldn't know that one day she would move into a big beautiful home.
1923 01:51:08 Her mother was happy.
1924 01:51:11 She remained close to her, and with the rest of her family...
1925 01:51:15 which was, as always, complicated.
1926 01:51:20 She would pay for products made by Rudy, Trudy, and Peggy.
1927 01:51:26 Even when they failed.
1928 01:51:28 Even when they wrongly sued for ownership of her company.
1929 01:51:34 As Rudy got older, Joy continued to take care of him and love him.
1930 01:51:45 As Neil Walker predicted, Joy did become a whole new business.
1931 01:51:51 And even outgrew Q VC.
1932 01:51:53 - She's talking to her children. - Is T ony in there?
1933 01:51:55 Yes, T ony's in there. The family's in there.
1934 01:51:56 Her ex-husband and her best friend would remain her steadfast advisers.
1935 01:52:03 Please be patient.
1936 01:52:10 I love you. You guys go and pack your rooms.
1937 01:52:12 - Good night, Mom. - I love you.
1938 01:52:23 - Hi. - Hi.
1939 01:52:24 - Welcome. - Thank you.
1940 01:52:29 What do you have?
1941 01:52:30 A traveling clothes cleaner.
1942 01:52:32 Let's see it.
1943 01:52:34 So you're from Memphis?
1944 01:52:35 Yes, I am.
1945 01:52:36 You work as a waitress?
1946 01:52:38 Yes, ma'am.
1947 01:52:39 All right. Let's see it.
1948 01:52:43 You made this yourself?
1949 01:52:44 Yes, I did, ma'am.
1950 01:52:46 I made my first invention myself, too.
1951 01:52:50 I like this, it's a very good design.
1952 01:52:52 Thank you.
1953 01:52:53 Can you stay an extra day, meet with our designers?
1954 01:52:57 No, because of your boss?
1955 01:53:00 What hotel are you staying in right now?
1956 01:53:01 - The Holiday Inn, ma'am. - Holiday Inn.
1957 01:53:03 Let's move them over to the Radisson, get them a suite.
1958 01:53:05 You'll be more comfortable with your baby.
1959 01:53:07 I'll call your boss and get it taken care of, give you an extra day...
1960 01:53:10 so that tomorrow you can come in, meet with the designers.
1961 01:53:12 - We can take it step by step, all right? - Thank you.
1962 01:53:14 We'll work on your idea, see if we can do something.
1963 01:53:16 This means so much to me.
1964 01:53:18 I know what it feels like.
1965 01:53:20 I know what it feels like to be in that chair.
1966 01:53:23 - We'll see you tomorrow, okay? - Thank you, ma'am.
1967 01:53:25 And good luck.
1968 01:53:27 - Thank you for coming. - Thank you.
1969 01:53:28 - Go get the next person, Tony. - Okay.
1970 01:53:31 Neil.
1971 01:53:35 Sorry, we have legal stuff with Barry, now.
1972 01:53:40 Yes, we do.
1973 01:53:43 Here we are.
1974 01:53:47 Adversaries in commerce.
1975 01:53:50 Adversaries in commerce.
1976 01:53:53 - And friends. - Yes.
1977 01:53:56 And friends.
1978 01:53:58 I'm gonna tell you something but you didn't hear it from me.
1979 01:54:01 I don't know who you are or what you're talking about.
1980 01:54:03 That's what I wanted to hear.
1981 01:54:07 Barry's gonna come after you, hard.
1982 01:54:09 But that's just business. That's the way Barry is. He's a negotiator.
1983 01:54:12 Ultimately, he needs you.
1984 01:54:15 He's buying HSN.
1985 01:54:18 It's all about HSN now, and he wants you to come with him.
1986 01:54:24 He needs you.
1987 01:54:26 You're going to be very big over there.
1988 01:54:29 That's what's going to happen.
1989 01:54:31 But, you didn't hear it from me, right?
1990 01:54:35 No, I sure didn't. But thank you.
1991 01:54:42 It's nice to see you.
1992 01:54:44 It's good to see you.
1993 01:54:48 I'll see you around, pal.
1994 01:54:50 Yeah.
1995 01:54:59 It's been a long journey.
1996 01:55:01 Yes, it has.
1997 01:55:02 I'm proud of you.
1998 01:55:03 Thank you, Neil.
1999 01:55:38 This right here, this is a special power.
2000 01:55:44 This is a special power.
2001 01:55:50 And then I started to build my very own house...
2002 01:55:55 where I would live and make wonderful creations...
2003 01:55:58 for all the world to see and love.
2004 01:56:07 She didn't know any of this would happen...
2005 01:56:10 as she walked that day.